3rd Line Support Engineer
- Recruiter
- Confidential
- Location
- Farnham
- Salary
- 30000.00 - 40000.00 GBP Annual
- Posted
- 07 Jun 2021
- Closes
- 05 Jul 2021
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
Want to be part of a fast moving business that never stands still, constantly innovating and improving? If the answer is yes, then read on....
The current IT help desk team supports a team of people remotely, usually all users would be on site at their offices located in Farnham. This role has arisen as the company have experienced recent changes to their infrastructure and are going to be embarking on a new project to migrate all our existing servers to a private cloud,
Your varied role will include:
* Day-to-day running and maintenance of the server environment and issues
* Installing, upgrading, supporting, and troubleshooting any hosted applications
* Designing system configuration
* Directing system installation
* Enforcing network standards
Working as part of a small team, you'll be comfortable supporting with help desk tickets as required or when escalated, liaising with people across the business at all levels, in addition to working on scheduled out-of-office hours tasks.
Essential Skills
* A good practical understanding of firewalls, DNS, DHCP, Routing, Active Directory and Group Policy, and will have proven hands-on experience with SAN's and switch configuration.
Additional requirements include:
* Good experience with Windows Server 2012/16+ and Windows 7/10
* Experience with VMWare (although VCP would be highly beneficial)
* Structured, solution-oriented, collaborative, and highly proactive
The current IT help desk team supports a team of people remotely, usually all users would be on site at their offices located in Farnham. This role has arisen as the company have experienced recent changes to their infrastructure and are going to be embarking on a new project to migrate all our existing servers to a private cloud,
Your varied role will include:
* Day-to-day running and maintenance of the server environment and issues
* Installing, upgrading, supporting, and troubleshooting any hosted applications
* Designing system configuration
* Directing system installation
* Enforcing network standards
Working as part of a small team, you'll be comfortable supporting with help desk tickets as required or when escalated, liaising with people across the business at all levels, in addition to working on scheduled out-of-office hours tasks.
Essential Skills
* A good practical understanding of firewalls, DNS, DHCP, Routing, Active Directory and Group Policy, and will have proven hands-on experience with SAN's and switch configuration.
Additional requirements include:
* Good experience with Windows Server 2012/16+ and Windows 7/10
* Experience with VMWare (although VCP would be highly beneficial)
* Structured, solution-oriented, collaborative, and highly proactive