Graduate

Graduate

Location: Office Based, Newcastle Upon Tyne

Salary:GBP16,500

Type: Permanent, Full Time

Would you like to be a part of one of the fastest growing energy suppliers in the UK? Are you ready for the challenge? Do you have good attention to detail? Are you a highly organised and fantastic team player?

If the above sounds like you, then look no further, we might have exactly what you are looking for to start off your career.

From History to Physics we want to hear from you to join our exciting fast-past team here at Green. We are looking for graduates who are not shy to stand out and show outstanding work ethic. Starting in our customer service team you will be at the forefront of driving Green forward whilst embodying everything it means to be a team member at green.

This is an exciting time for graduates to get their foot in the door and start their career path in a complex industry that is the future! We have fantastic opportunities for progression throughout the company on every level. Green thrives in rewarding staff for their hard work and good quality. We want people to grow within themselves but also grow with the company and to be a part of Green's mission in becoming one of the best energy suppliers.

About you:

• Great oral and written communication skills
• Can do attitude
• The ability to investigate / solve problems independently
• Strong attention to detail and accuracy within your work
• Able to work as part of a team
• Be positive and enthusiastic in the workplace
• Being able to understand the importance of both quality and quantity
• Be passionate about delivering exceptional work

The role will include:

• Handling customer enquiries via phone, email, and live chat.
• Provide excellent service to existing and new customers
• Administration and data processing will also feature in the role.
• Proactively identify issues and problems before they arise
• Progress to taking escalated calls and complaints in line with internal procedures.