Customer Service Administrator
- Recruiter
- Confidential
- Location
- Nottingham
- Salary
- 19000.00 - 21000.00 GBP Annual + bonus
- Posted
- 07 Jun 2021
- Closes
- 05 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
A friendly, organised and people-focused Customer Service Administrator is required to join a growing business in Nottingham (Wollaton area, postcode: NG8 4GP).
You'll be joining a successful business within a major UK group of specialist distributors. With a group turnover exceeding GBP900 million and an undeniable reputation within the industry, roles within this group are highly sought after by industry professionals. Rewards, autonomy and development form the basis of their people-focused company culture.
Role Responsibilities
As a Customer Service Administrator, you will be:
Providing excellent customer service over the phone
Paying supplier invoice and dealing with queries from suppliers
Administering returns procedures dealing with customers, suppliers and internal staff to collect faulty/not required goods and credit/debit them
Dealing with customer queries, liaising with internal stakeholders and resolving problems
Filing and completing generic administration tasksRewards
As a Customer Service Administrator, you will receive:
A starting salary between GBP19,000 - GBP21,000 (depending on experience)
An annual bonus - all employees receive a share of the profits
Company pension scheme
25 days holiday
A positive and sociable working environment (office hours are 8.00 - 5.30 Monday to Friday, there can be some flexibility with working hours within this time period)
The opportunity to complete further development and training such as an NVQ in business administration Level 3 and beyondRequirements
To be successful in this role you should have:
A minimum of 1-year administration experience
Good communication and customer service skills
Organisation skills
Attention to detail
A positive attitudeIf you think you have what it takes, submit your CV today to find out more!
Please note that due to the current Covid-19 pandemic, arrangements have been made for interviews to take place within current social distancing guidelines and all precautions have been made to ensure the safety of our candidates
You'll be joining a successful business within a major UK group of specialist distributors. With a group turnover exceeding GBP900 million and an undeniable reputation within the industry, roles within this group are highly sought after by industry professionals. Rewards, autonomy and development form the basis of their people-focused company culture.
Role Responsibilities
As a Customer Service Administrator, you will be:
Providing excellent customer service over the phone
Paying supplier invoice and dealing with queries from suppliers
Administering returns procedures dealing with customers, suppliers and internal staff to collect faulty/not required goods and credit/debit them
Dealing with customer queries, liaising with internal stakeholders and resolving problems
Filing and completing generic administration tasksRewards
As a Customer Service Administrator, you will receive:
A starting salary between GBP19,000 - GBP21,000 (depending on experience)
An annual bonus - all employees receive a share of the profits
Company pension scheme
25 days holiday
A positive and sociable working environment (office hours are 8.00 - 5.30 Monday to Friday, there can be some flexibility with working hours within this time period)
The opportunity to complete further development and training such as an NVQ in business administration Level 3 and beyondRequirements
To be successful in this role you should have:
A minimum of 1-year administration experience
Good communication and customer service skills
Organisation skills
Attention to detail
A positive attitudeIf you think you have what it takes, submit your CV today to find out more!
Please note that due to the current Covid-19 pandemic, arrangements have been made for interviews to take place within current social distancing guidelines and all precautions have been made to ensure the safety of our candidates