Senior Housing Support Worker

21313.00 - 23682.00 GBP Annual + Excellent benefits
06 Jun 2021
04 Jul 2021
Contract Type
Full Time
Senior Housing Support Worker
Location: Avalon Court, Ipswich
Contract Type: Permanent

Hours: 39 hours per week

Salary: GBP21,313 - GBP23,682

Do you have a passion to support vulnerable people living in an Extra Care setting? Do you enjoy a challenge and working in a fast-paced environment?

We have a fantastic opening for a full time Senior Housing Support Worker to join our team and provide housing support to our customers at Avalon Court - an extra care service in Ipswich.

This is an exciting time to join Notting Hill Genesis and we are recruiting several roles at Avalon Court. The primary focus of our services is to support customers in a range of areas, including improving independent life skills, quality of life and building stability through a range of social activities.

You'll be personally committed to delivering services of the highest quality and be able to demonstrate your experience in either housing management or working with vulnerable people. You will ensure that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents.

You will play a key role in selecting and recruiting, managing and supervising staff, volunteers and apprentices in line with our corporate policies and procedures, also ensuring staff have appropriate training. You'll assess the quality of customer support plans, identify and address concerns where plans do not meet standards or are not demonstrably customer led. You'll contribute to a positive and continuously improving work environment: recognise customers as drivers of quality and performance.

Located at our Avalon Court service in Stoke Quays, the Senior Housing Support Worker will be responsible for leading a team of 3 Support Workers, delivering person centered service. The primary focus of our schemes is to support clients in a range of areas, including finding employment, recovery from addiction, and building stability through a range of social activities. A successful outcome is achieved when our customers can move on to more suitable long-term accommodation, appropriate to their needs.

To be successful, we'll need your experience in providing support to customers with needs similar to the service's remit, as well as knowledge and understanding of the particular needs of the customer group. You will use your professional approach to develop and maintain trusting relationships with colleagues, customers and their families. We trust you'll be able to maintain sensitive information appropriately and be able to apply relevant legislation, policy and best practice.

Previous experience working with vulnerable adults is essential for this role, as you will be supporting people that can display challenging behaviour. You will be required to lone work and use your own initiative which will need a strong willed and confident individual.

We want to find motivational and inspirational individual's that have a genuine interest working with vulnerable people and delivering a person-centered service. If this sounds like you, we'd love to hear from you!

You will work 39 hours a week, over a Rota basis. You will be required to work some weekends.

If this sounds like the challenge, you are looking for we'd love to hear from you.

In return we offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages. The appointed candidate will join on the starting salary which will increase to GBP23,682 after successful completion of probation.

To apply for this role, upload your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. You can request this from our Recruitment Partner - Retinue Solutions if the document/link is not showing on this job board.

We are looking for examples of the following to be addressed in your statement:

Experience of working in a similar setting, providing housing management for vulnerable individuals
How you have dealt with challenging situations for the benefit of a resident
Why you are the ideal candidate for this role

This role will require a DBS check. Therefore, an enhanced check will be requested in the event of you being offered the position as part of our pre-employment checking process.

For further information or an informal conversation regarding the role please contact Tom Bullock (phone number removed)

Advert Close: Monday 14 June

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy