Deputy Operations Manager
- Recruiter
- Confidential
- Location
- Guildford
- Salary
- 35000.00 - 45000.00 GBP Annual
- Posted
- 05 Jun 2021
- Closes
- 03 Jul 2021
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Deputy Operations Manager GBP35-45k, office-based, close to Guildford
ABOUT US
Founded in 2006, this business continues to grow, offering consulting and niche engineering and maintenance services, predominantly to the UK & Ireland's energy, waste and biomass sectors. An employer of choice, fostering a good team spirit and employee involvement at all levels in the business. Services include 'Bang and Clean', 'High Pressure CO2' and 'Shock Pulse Generator' sales and services.
POSITION OVERVIEW
The Deputy Operations Manager is a key part of the Operations Team, crucial to the successful delivery of a competent, efficient and high performing workforce. Your main responsibility will be managing the daily organisation of the operations team. You will manage Team Leaders and Operators at varying levels, responsible for front line HR, staff development and performance management. You will be expected to identify improvements, modify and refine organisational processes in order to ensure continuous improvement in the quality, productivity and efficiency of the operations team, providing clients with the best possible service and outstanding levels of satisfaction.
KEY RESPONSIBILITIES
Management and organisation of operational staff
Health and Safety inductions, ensuring all operators are trained and inducted before work commences - record-keeping of same
Ensuring relevant site, plant knowledge and materials are recorded and information disseminated
Ensuring mandatory training is given and accurate records maintained
Customer contact and account management; generation of customer proposals and associated costings; client reporting
Liaising with clients to fix service dates; arrange staffing, materials, RAMS etc
Creating and updating work plans and associated schedules
Project aftercare and close-out ensuring all relevant paperwork (audit trail) filed
Equipment stock controls, management of inventory
Invoice checking and new equipment listings
Fleet management (ensuring regular vehicle maintenance checks, MOT, service and repairs have been carried out)
KEY APPLICANT EXPERIENCE
Ideally from an engineering (or similar) service industry
Used to managing people remotely, alongside fleet and asset management
Able to multitask and 'juggle' lots of differing priorities
Process-driven management systems
Computer literate and comfortable with keeping audit trails and records
OTHER
Driving licence and ability to travel to client sites across the UK if required
PACKAGE
Salary GBP35-45k, this is negotiable dependent on skills and experience; some of the additional benefits include intensive training on our products, processes and services; Pension; 22 days + bank holidays increasing with each years' service; working hours Mon-Fri, 8am-5pm.
APPLICATIONS
In writing supplying a current CV and covering letter highlighting your background and experience most suited to this role
ABOUT US
Founded in 2006, this business continues to grow, offering consulting and niche engineering and maintenance services, predominantly to the UK & Ireland's energy, waste and biomass sectors. An employer of choice, fostering a good team spirit and employee involvement at all levels in the business. Services include 'Bang and Clean', 'High Pressure CO2' and 'Shock Pulse Generator' sales and services.
POSITION OVERVIEW
The Deputy Operations Manager is a key part of the Operations Team, crucial to the successful delivery of a competent, efficient and high performing workforce. Your main responsibility will be managing the daily organisation of the operations team. You will manage Team Leaders and Operators at varying levels, responsible for front line HR, staff development and performance management. You will be expected to identify improvements, modify and refine organisational processes in order to ensure continuous improvement in the quality, productivity and efficiency of the operations team, providing clients with the best possible service and outstanding levels of satisfaction.
KEY RESPONSIBILITIES
Management and organisation of operational staff
Health and Safety inductions, ensuring all operators are trained and inducted before work commences - record-keeping of same
Ensuring relevant site, plant knowledge and materials are recorded and information disseminated
Ensuring mandatory training is given and accurate records maintained
Customer contact and account management; generation of customer proposals and associated costings; client reporting
Liaising with clients to fix service dates; arrange staffing, materials, RAMS etc
Creating and updating work plans and associated schedules
Project aftercare and close-out ensuring all relevant paperwork (audit trail) filed
Equipment stock controls, management of inventory
Invoice checking and new equipment listings
Fleet management (ensuring regular vehicle maintenance checks, MOT, service and repairs have been carried out)
KEY APPLICANT EXPERIENCE
Ideally from an engineering (or similar) service industry
Used to managing people remotely, alongside fleet and asset management
Able to multitask and 'juggle' lots of differing priorities
Process-driven management systems
Computer literate and comfortable with keeping audit trails and records
OTHER
Driving licence and ability to travel to client sites across the UK if required
PACKAGE
Salary GBP35-45k, this is negotiable dependent on skills and experience; some of the additional benefits include intensive training on our products, processes and services; Pension; 22 days + bank holidays increasing with each years' service; working hours Mon-Fri, 8am-5pm.
APPLICATIONS
In writing supplying a current CV and covering letter highlighting your background and experience most suited to this role