Hotel Receptionist

Recruiter
Confidential
Location
Cornwall
Salary
20000.00 - 25000.00 GBP Annual + generous benefits
Posted
05 Jun 2021
Closes
03 Jul 2021
Contract Type
Permanent
Hours
Full Time
We are currently seeking an experienced full or part time Receptionist to join a luxury hotel in the St Ives area. The experienced receptionist will ensure a welcoming and engaging first impression and an exceptional guest experience, delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish.

Receptionist duties include:

* Welcoming and interacting with guests in a professional and friendly manner, building rapport to encourage their repeat custom.

* Effectively managing reservations.

* Providing guests with outstanding assistance throughout their stay.

* Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Full-time and Part-time available, must be able to work an 8 hour shifts with some weekend schedules.

Requirements:

* Experience in a similar role is desirable but not essential.

* Meticulous attention to detail

* An excellent work ethic, organisation and communication skills

* Determination and willingness to learn

* A Friendly and approachable personality

Generous benefits:

* 25% off food and drink.

* Complimentary meal on your birthday.

* Team events to enjoy including a staff summer beach BBQ and a winter roast dinner.

* Free use of the watersports hire equipment, including stand up paddleboards and kayaks, all subject to availability.

* Free staff beach fitness classes.

* Career progression.

COVID-19 considerations: PPE will be supplied if required. With systems in place to reduce direct customer contact, social distancing etc