Operations Manager GBP45,000 - GBP55,000
Operations Manager
Bagshot
Permanent
GBP45,000 - GBP55,000 + Bonus
Office Angels are recruiting for a leading organisation based in Ascot who are recruiting an Operations Manager to oversee the supervision of the Logistics Coordinator as well as preparing budgets and inventories.
You will harness a working environment which encourages teamwork, energy, and creativity.
MAIN ACCOUNT ABILITIES AND ACTIVITIES
Stock Management
Managing stock control and inventory, reporting potential issues to stakeholders, and using initiative to resolve potential issues.
Responsibility for the rolling order plan (ROP). Preparing stock forecasts for future demands. Liaising with third party suppliers to manage supply chain from factory to end user.
Managing relationship with 3rd party warehouse companies such as DPD and 2Flow.
Communicating business process changes to relevant parties relating to logistics eg. Changes relating to Brexit.
Managing budgets and budgetary changes relating to cost of logistics and supply chain e.g., sign off on weekly DPD invoices.
Documenting procedures for third-party monitoring.
Reviewing team workloads to ensure targets are met.
Supporting the General Manager and Leadership Team in realising objectives, both short term and long term.
Identify and drive cost savings and continuous improvement across operations in UK & Ireland.
Overseeing the Logistics Coordinator tasks including master data management, creation of new products in SAP, placement of stock orders for repair centre and managing the trainee loan programme stock delivery and retrieval.
Creation of manual orders for special requests, relating to Customer Offers and other Marketing campaigns.
Managing relationships with inbound and outbound carriers and liaising with carriers regarding customs and VAT payments at the UK and Ireland borders.Order Management
A complete understanding of SAP processes from order entry to invoicing and all steps in between.
Assisting Customer Care with order queries that have not been fulfilled.
Collaborating with Finance and Customer Care with B2C, B2B transactions which do not follow an automated process, maintaining orders through to invoice status.
Correction of orders that have been raised with errors.
Supporting customer care with stock queries and operational queries.Projects and Strategy
Participation in projects from all departments
Creating and monitoring project teams
Representing the interests of the department
Networking and regular meetings with Corporate and VI in all areas of responsibility
Conducting negotiations with external service providers
Product Compliance Case Officer (PCC), handling sensitive customer cases.
Implementation of strategies and solutions to guarantee an increase in efficiency and to achieve agreed project goals.
Monitoring and negotiating new contracts to maintain the best pricing without compromising quality of service.
Supporting all departments during product launches including Marketing, Customer Care and FinanceAnalysis and further development in SAP
Optimisation or further development of SAP in compliance with internal guidelines to be able to make work considerably easier and ensure functions that are tailored to requirements.
Integration of 3rd party software such as Hybris into SAP.
Creation of ongoing analysis
Maintenance and further development of the SAP applications
Implementation of departmental approval of change requests
Implementation or securing of personnel planning and staffing for the operations area.KEY CHALLENGES FACED IN THE JOB
Managing irregular stock demands as the business grows.
Adapting to changing business processes.
Managing expectations to stakeholders in a changing environment.KNOW-HOW AND COMPETENCIES
Know-How, Technical Skills and Experience
Proficient experience within Excel
Strong communication skills (verbal, written and listening)
Accuracy and attention to detail
Contract negotiationAssociated Typical Profile
Minimum of 5 years' experience in a similar role
Minimum of 2 years' project management experience
Job Types: Full-time, Permanent
Salary: GBP45,000.00-GBP55,000.00 per yearAdditional Pay:
Performance bonusBenefits:
Bike to work scheme
Casual dress
Company events
Company pension
Employee discount
Flexible schedule
On-site parking
Private medical insurance
Referral programme
Sick pay
Store discounts
Wellness programmesSchedule:
Monday to FridayWork remotely:
Temporarily due to COVID-19Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Bagshot
Permanent
GBP45,000 - GBP55,000 + Bonus
Office Angels are recruiting for a leading organisation based in Ascot who are recruiting an Operations Manager to oversee the supervision of the Logistics Coordinator as well as preparing budgets and inventories.
You will harness a working environment which encourages teamwork, energy, and creativity.
MAIN ACCOUNT ABILITIES AND ACTIVITIES
Stock Management
Managing stock control and inventory, reporting potential issues to stakeholders, and using initiative to resolve potential issues.
Responsibility for the rolling order plan (ROP). Preparing stock forecasts for future demands. Liaising with third party suppliers to manage supply chain from factory to end user.
Managing relationship with 3rd party warehouse companies such as DPD and 2Flow.
Communicating business process changes to relevant parties relating to logistics eg. Changes relating to Brexit.
Managing budgets and budgetary changes relating to cost of logistics and supply chain e.g., sign off on weekly DPD invoices.
Documenting procedures for third-party monitoring.
Reviewing team workloads to ensure targets are met.
Supporting the General Manager and Leadership Team in realising objectives, both short term and long term.
Identify and drive cost savings and continuous improvement across operations in UK & Ireland.
Overseeing the Logistics Coordinator tasks including master data management, creation of new products in SAP, placement of stock orders for repair centre and managing the trainee loan programme stock delivery and retrieval.
Creation of manual orders for special requests, relating to Customer Offers and other Marketing campaigns.
Managing relationships with inbound and outbound carriers and liaising with carriers regarding customs and VAT payments at the UK and Ireland borders.Order Management
A complete understanding of SAP processes from order entry to invoicing and all steps in between.
Assisting Customer Care with order queries that have not been fulfilled.
Collaborating with Finance and Customer Care with B2C, B2B transactions which do not follow an automated process, maintaining orders through to invoice status.
Correction of orders that have been raised with errors.
Supporting customer care with stock queries and operational queries.Projects and Strategy
Participation in projects from all departments
Creating and monitoring project teams
Representing the interests of the department
Networking and regular meetings with Corporate and VI in all areas of responsibility
Conducting negotiations with external service providers
Product Compliance Case Officer (PCC), handling sensitive customer cases.
Implementation of strategies and solutions to guarantee an increase in efficiency and to achieve agreed project goals.
Monitoring and negotiating new contracts to maintain the best pricing without compromising quality of service.
Supporting all departments during product launches including Marketing, Customer Care and FinanceAnalysis and further development in SAP
Optimisation or further development of SAP in compliance with internal guidelines to be able to make work considerably easier and ensure functions that are tailored to requirements.
Integration of 3rd party software such as Hybris into SAP.
Creation of ongoing analysis
Maintenance and further development of the SAP applications
Implementation of departmental approval of change requests
Implementation or securing of personnel planning and staffing for the operations area.KEY CHALLENGES FACED IN THE JOB
Managing irregular stock demands as the business grows.
Adapting to changing business processes.
Managing expectations to stakeholders in a changing environment.KNOW-HOW AND COMPETENCIES
Know-How, Technical Skills and Experience
Proficient experience within Excel
Strong communication skills (verbal, written and listening)
Accuracy and attention to detail
Contract negotiationAssociated Typical Profile
Minimum of 5 years' experience in a similar role
Minimum of 2 years' project management experience
Job Types: Full-time, Permanent
Salary: GBP45,000.00-GBP55,000.00 per yearAdditional Pay:
Performance bonusBenefits:
Bike to work scheme
Casual dress
Company events
Company pension
Employee discount
Flexible schedule
On-site parking
Private medical insurance
Referral programme
Sick pay
Store discounts
Wellness programmesSchedule:
Monday to FridayWork remotely:
Temporarily due to COVID-19Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website