Service Delivery Manager (Volvo Construction Equipment)
- Recruiter
- Confidential
- Location
- Warrington
- Salary
- Competitive
- Posted
- 02 Jun 2021
- Closes
- 24 Jun 2021
- Sectors
- Construction & Skilled Trades
- Contract Type
- Permanent
- Hours
- Full Time
Are you a customer centric Service Delivery Manager looking for the opportunity to join an industry leading business? Do you have a proven track record in motivating and leading teams to achieve KPI's and regional objectives?
SMT GB is a highly successful full-service distribution company with a focus on providing specialist Volvo equipment for construction, material handling, recycling and transport industries.
We now have a fantastic opportunity for a Service Delivery Manager to join our business in Warrington. Covering the North West region, the position is being offered with a competitive base salary, an electric car scheme allowance of GBP5,400 per annum, Bupa and pension.
Want to know more?
As Service Delivery Manager with SMT you'll be part of a regional team responsible for delivering the regions objectives and managing all aspects of service delivery within your region. Reporting to the Regional Delivery Manager this role offers a great opportunity for an experienced Service Delivery Manager to manage the team, manage the site, manage output and drive and deliver customer success.
Leading and motivating a team of coordinators and engineers to achieve operational objectives you'll also work closely with clients to ensure customer success. Broadly responsibilities will include:
* Full departmental and facility responsibility for HS&E management
* Ensuring delivery of consistent level of service, striving for "best in class"
* The hiring, training, coaching and developing of teams
* Ensuring compliance with all processes and dealer operating standards in accordance with the SMT GB Integrated Management System
* Maintaining and developing customer relationships, understanding requirements through close liaison with customers
* Ensuring appropriate and timely problem resolution, both internally and externally
*
If you have experience gained within a similar role and a relatable industry we'd love to hear from you
SMT GB is a highly successful full-service distribution company with a focus on providing specialist Volvo equipment for construction, material handling, recycling and transport industries.
We now have a fantastic opportunity for a Service Delivery Manager to join our business in Warrington. Covering the North West region, the position is being offered with a competitive base salary, an electric car scheme allowance of GBP5,400 per annum, Bupa and pension.
Want to know more?
As Service Delivery Manager with SMT you'll be part of a regional team responsible for delivering the regions objectives and managing all aspects of service delivery within your region. Reporting to the Regional Delivery Manager this role offers a great opportunity for an experienced Service Delivery Manager to manage the team, manage the site, manage output and drive and deliver customer success.
Leading and motivating a team of coordinators and engineers to achieve operational objectives you'll also work closely with clients to ensure customer success. Broadly responsibilities will include:
* Full departmental and facility responsibility for HS&E management
* Ensuring delivery of consistent level of service, striving for "best in class"
* The hiring, training, coaching and developing of teams
* Ensuring compliance with all processes and dealer operating standards in accordance with the SMT GB Integrated Management System
* Maintaining and developing customer relationships, understanding requirements through close liaison with customers
* Ensuring appropriate and timely problem resolution, both internally and externally
*
If you have experience gained within a similar role and a relatable industry we'd love to hear from you