Applications Engineer

45000.00 - 50000.00 GBP Annual + Benefits
04 Jun 2021
02 Jul 2021
Contract Type
Full Time
Applications Engineer

Based in Staffordshire / Surrounding
GBP45k - GBP50k + Benefits

Reports to Operations Manager

My client, a national HVAC company is looking for an Applications Engineer to assist with the translation of commercial agenda to operations through key customer liaison, completion of site surveys & risk & method statement documents, project management for hire projects, support for nationwide team of sales & engineering team members.
Will be an essential role to drive best practice in sales process to operational handover, technical customer management, driving the highest standards in delivery of hire installation, tying together multiple functions to deliver key company objectives.

Objectives of the Role:

* Technical site & customer management

* Driving delivery of commercial agenda to hit company objectives at customer level

* Key liaison between sales team & operational team, ensuring smooth transition from commercial to operational/technical & essential project management to maximise job profit & ensure customer satisfaction

* Leader for technical site surveys

* Responsible for the production of job-by-job RAMS documentation to ensure high standard of delivery & health & safety standards

* Responsible for product & process training for all hire products across the commercial team; including service & maintenance protocols, installation & commissioning guidelines & features/benefits training

* Ownership of technical standards & operational policies across every element of the business; from site survey to off hire

* Custodian of sales to operational delivery including ownership of site survey process & standards, to operational delivery

* Commercial guidance & strategy to drive sales objectives through both senior & junior internal stakeholders

* Planning & management of all installation projects

Skills required:

* Extensive knowledge of the HVAC industry, including current & future legislation likely to impact business practices

* Current or prior HVAC trade qualification (e.g. gas safe engineer/electrician/F Gas)

* Heating biased but wide-ranging technical knowledge

* Engineering "hands on" experience

* Highly flexible, open minded & committed to taking on new challenges

* Demonstrable project management skills from design to delivery, managed through comprehensive planning & tracking.

* Technical drawing & design skills

* Strict & self-governed time management to ensure completion of projects to specified deadlines

* Experience managing a diversity of stakeholders; from engineers to senior colleagues & customers

* HVAC site experience; from survey to installation

* Experienced trainer; including product knowledge & process, e.g. site surveys & technical toolbox talks

* Experience managing commercial customers; problem solving, account management & supporting the internal sales team

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