IT Support Coordinator

Recruiter
Confidential
Location
Crawley
Salary
23000.00 - 25000.00 GBP Annual + Good company benefits
Posted
04 Jun 2021
Closes
02 Jul 2021
Sectors
IT, IT Support
Contract Type
Temporary
Hours
Full Time
My established and professional client are looking for an IT Support Coordinator to join them on a six month fixed term contract. The role is to start ASAP and will be providing full deskside and remote IT support to a busy office located in Crawley and to also attend other local offices if required - a car driver is essential.

There will be plenty of 'hands on' work available as there is a major software modernisation going on within the organisation and this person would be keeping IT Support running smoothly while this takes place.

You will have a minimum of two years' experience supporting Windows 10 devices and laptops in a Desktop role, have basic networking skills and experience of coordinating internal and external resources to achieve satisfactory service levels. The role would ideally suite someone at a 2nd Line level and outstanding communication skills are absolutely essential.

Skills and experience required:

* Minimum two years' experience in a Deskside IT Support position at 1st/2nd line Level

* Experience of supporting Windows 10 devices and laptops

* Basic networking skills

* Fantastic communicator with great interpersonal skills and strong written communication

* Experience and technical knowledge of the following is desirable: Citrix, Skills in Word styles, macros and templates, Smartphones, any legal IT experience would be advantageous

* An organised and methodical approach to problem solving

* Awareness and to understand the importance of IT and information security policies and best practice