Spanish speaking IT Customer Service Advisor

Recruiter
Confidential
Location
Wakefield
Salary
Competitive
Posted
04 Jun 2021
Closes
02 Jul 2021
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
Spanish speaking IT Customer Service Advisor
IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Spanish
Salary:Circa GBP20,300 p.a.+ Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford, Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 362CSS1
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Please visit the French Selection UK website, vacancies section, search job reference 362CSS1
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*** Position is available with immediate start***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
The Company:
Our client is a fast growing company selling their products across Europe.
Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.
The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries
The Candidate:
- Fluent in Spanish to mother tongue standard
- Fluent in English written and spoken to high standard
- IT help desk, technical customer service experiences required
- IT studies and hardware knowledge would be a strong advantage
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- Car owner due to the company's location (no direct public transport from Leeds)
The Salary:
Circa GBP20,300 p.a. + Benefits
*** Position is available with immediate start***
*** After few weeks office based training the role is flexi home based regarding the current situation ***
*** Candidate ideally a car owner as the company is difficult to reach by public transport ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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