Team Leader – Intensive Support Service

Bristol (City Centre), Bristol
£27,041- £29,577 (pro-rata)
04 Jun 2021
20 Jun 2021
Contract Type

Team Leader – Intensive Support Service

Do you lead by example, and enjoy inspiring and motivating others? Are you passionate about building on the life chances of young people leaving care?  

Please find full details of how to apply via our Website in the advert below. The deadline for application submissions is 23:59, 20 June 2021.

Join us to lead our innovative Intensive Support Service. By offering tailored, relationship-based support, and appropriate and safe accommodation, we empower young people with complex needs to transition successfully from care to independent living and a thriving adulthood.  

We are particularly keen to increase applications from Black and Minority Ethnic groups and Males as they are currently under-represented in our organisation.

We are a leading youth homelessness charity based in the South West, working with over 2,500 young people. We have strong local partnerships and adhere to the best practice in the sector.  We build trusting relationships between our young people and our colleagues and this is at the core of our work.

What we are looking for:

  • You have leadership skills, you are keen to develop and you inspire confidence in others; offering coaching and support.
  • You have the passion to develop young people’s independence, hear their voices, and promote their active involvement in our organisation.
  • You are confident to work with risk and act quickly to manage the risk effectively.
  • •You are non-judgemental and resilient and thrive working under pressure, juggling tasks whilst remaining positive and focussed.
  • You confidently make decisions at different levels, in particular those that will safeguard and promote the welfare of vulnerable young people.

What you will be doing:

  • Guiding colleagues to ensure that the best possible support is delivered and that targets are achieved.
  • Using a flexible and creative approach, you will help, encourage, and enable young people to engage with support and progress towards independence.
  • Ensuring accurate and effective recording and planning to deliver/exceed key performance indicators and proactively manage under-performance.
  • Leading effective multi-agency working across social care teams, housing providers, YOT and other partners.

You will be in the Transitions and Resilience team and your line manager will be our Transition and Resilience Team Manager.

What we are offering: 

  • The opportunity to be part of piloting an innovative new Housing First style approach to young people’s accommodation
  • A relaxed dress code every day! 
  • Never a dull day, in a busy but rewarding environment.
  • A generous 30 days holiday a year (pro rata)
  • A supportive psychologically informed working environment, including access to regular reflective practice, clinical supervision and training and development opportunities

Contract details: 

  • Hours per week: 30 (this represents 0.8 FTE) plus a requirement to be part of the on-call rota
  • Contract type: Permanent
  • Pay: £27,041- £29,577 (pro-rata) (NJC 22-25 starting at the bottom of the scale) plus on call allowance
  • The location: This role is usually based in Kingsley Hall, close to Bristol’s main train and bus stations as well as the vibrant city centre, with travel across Bristol & South Glos, with the option for some home working.

Application information: 

  • To access the Job Pack and complete an online Application Form, please visit the vacancy webpage on our Website by clicking 'Apply'
  • To have an informal chat about the role, please contact  
  • If you have any queries, please email

Important dates: 

  • Application deadline closes: 23:59, 20 June 2021
  • If you have not heard from us by 24 June 2021 please assume that your application has been unsuccessful on this occasion. 
  • Interviews are on 01 July  2021 

Covering Letter / Supporting Statement Guidance

Please note that the online application form cannot be saved until it is fully complete.  We recommend that you prepare your Covering Letter before you start the online application.  

Your Covering Letter is essentially your Supporting Statement and will form the most important basis on which your skills, experience and behavioural competencies will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage. 

You should refer to the Person Specification document within the Job Pack and cover only the elements that are tested at this stage of the recruitment process.  Elements that only have the word ‘interview’ next to them will be tested at the next stage of the process and do not need to be covered in your letter.  

Please try to keep the word limit to 250 words per criterion. 


Equal opportunities for everyone:

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe those with a criminal record should have an equal chance to become employees or volunteers.  We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We are particularly keen to increase applications from Black and Minority Ethnic groups and Males as they are currently under-represented.
Please see our Policies section on the website, for further information.   If you need an adjustment made to any part of the recruitment process, please let us know as soon as possible.