Pega Analyst

Company Description

Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics, and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.)

Our dedicated Technology & Operations division manages day-to-day operations, data processing and information analysis, utilising innovative technology to provide our clients with end to end solutions as well as a range of value-added services. Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics. By focussing on product and service innovation, our Technology & Operations division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

Overview

The Pega Analyst is a Senior member of the Pega Regional Team and will act as a liaison between the business users, stakeholders and technical leads. The individual will be responsible to work with the Lead System Architects and the business team refining the business requirements and development specifications. Working with our Mumbai Development Hub, this role will interact with and communicate product requirements to architects, engineers, development managers, testings and the other business stakeholders across the Link Group (India, Europe and Australia)

Key Accountabilities and Main Responsibilities

• Key Liaison between the business stakeholders and Technical Leads
• Working with the Regional LSA Team charting the Business and Technical Strategies
• Key Member of the Pega Architecture Board to ensure that all Pega Developments are aligned with Link Group Approach and strategy
• Interact with and communicate product requirements to architects, engineers, development managers, testings and the other business stakeholders across the Link Group

Experience & Personal Attributes

• 3+ years of experience working on Pega Version v7 and/or v8
• 3+ years of experience in facilitating Directly Capture Objectives (DCO) session, eliciting requirements, facilitating playback sessions and obtaining business stakeholder alignment with the proposed workflow/screens within the application.
• Financial services experience desirable
• Understand the importance of guardrails and subsequently ensure that application compliance scores are maximised.
• Understand application architecture especially the importance of the Pega ECS and frameworks.
• Understand rulesets and ensure that they are maintained in accordance with standards.
• Participate in the testing, implementation and documenting of solutions.
• A passion to mechanise manual business processes and realise efficiency savings
• Strong stakeholder management and engagement
• Prior Pega CSA experience an advantage
• Certified as Pega Business Architect - PCBA, version 7.x and above is desirable
• Strong customer service skills
• Ability to proactively solve problems and work on own initiative
• Collaboration skills, and evidence of working well within a team environment
• Have a flexible and 'can do' attitude and be willing to be accountable for and own allocated tasks
• Demonstrable experience in writing effective technical and business focused reports and specifications

Additional Information

At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you.

Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.