IT Client Administrator (12 month FTC)

Recruiter
Confidential
Location
Worcester
Salary
24000.00 - 28000.00 GBP Annual
Posted
03 Jun 2021
Closes
01 Jul 2021
Contract Type
Permanent
Hours
Full Time
My client are an international manufacturing business and the are recruiting for an IT Client Administrator based at in Worcester. Initially on a 12 month FTC, there is potential for that to be extended indefinitely and for the successful candidate to become a permanent employee.

The successful candidate will provide first line support and IT LAN administration for company users based in Worcester; Workstation imaging through SCCM and hardware/software asset inventory management; Address escalated tickets from the Global Help Desk, troubleshooting problems and to identify and resolve operational issues; Analyse, test, implement and support the rollouts of new client technologies such as PC's, laptops and other end point devices.

Key Duties

Provide first and second tier support for end users across the UK;
Installation and configuration of IT hardware;
Installation and configuration of IT software;
Maintain hardware inventory;
Troubleshoot workstations, peripheral devices, printers and network connectivity issues;
Liaison with the Global Helpdesk;
Management of the knowledgebase articles;
Record keeping relating to hardware assets;
Produce Reports;
Maintain up to date knowledge of evolving technologies;
Monitor performance of servers and storage systems;
Contribute to the improvement of systems and processes.
Support Users primarily at Worcester.Key Requirements

Minimum degree qualification in IT or related subject;
Interest in IT subjects;
The ability to multi-task, time management, problem solving and troubleshooting skills;
Strong analytics and critical thinking skills;
Solid relationship skills and a customer focus;
A desire and determination for self-development;
UK/EU Full Driving License