Bureau Specialist
- Recruiter
- Confidential
- Location
- Leicester
- Salary
- Competitive
- Posted
- 03 Jun 2021
- Closes
- 01 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Consultus International Group is a world class energy consulting partner with global reach, trusted by our clients for our ethical stance and delivering measurable results. Delivering buying, management and compliance compliance services for Business Energy (Gas and Electricity) and Business Water.
It couldn't be a better time to join our Bureau Team! We are a 25 year old Utility Consultant who has built a formidable reputation for transparency and ethical business. Now we are in the midst of pivoting our business to join the battle to save our planet.
Net zero is our core business!! A world-class consulting partner driven by the expertise and innovation of our people, we aim to leave our planet and its people in a better state than when we started. We will do this by helping organisations and their supply chains to plan, prioritise and achieve their carbon neutral goals, and in the process help them to use less energy, reduce costs, better manage risk, and increase their energy security.
We are looking for somebody who can demonstrate the following skills/experience:
* Proven experience of working within a fast faced administration role
* Knowledge of the energy industry is not essential as training will be provided
* Good working knowledge of Microsoft packages, particularly excel
* A all round team player who can work within a team and can also think autonomously
You will be working from the office up to 2 days a week and then up to 3 days from home. Their brand new office is located in Leicester city centre.
Role Overview
The position is responsible for the administration, analytical and general day-to-day functions of the Bureau clients within the Bureau Team, with a focus on day-to-day delivery of client focused tasks and assisting the designated Consultant / Bureau Manager with their duties.
The role includes the timely and accurate completion of invoice validation and the regular production of accompanying reports; of query resolution, of updates to the database's site, meter, contract and consumption data, and updates to energy cost and budget information which lead to the delivery of an efficient, accurate and professional service to clients. The role is also responsible for ensuring that processes are refined and adhered to and ensuring timely notification to the Consultant and Client Delivery Teams of any further actions needed to be undertaken by the client.
Common Tasks
?? Review client estates monthly for accuracy - check for any additions / deletions
?? Process all additions, closures and deletions (change of tenancies) in a timely manner
?? Update internal systems with accurate information/data to maintain accuracy
?? Accurately entering utility invoice/s information into the validation software
?? Validating the client's 'cost of gas' and 'cost of power' against reports from suppliers
?? Ensuring billed rates, metering charges, transportation charges and other charges are validated and the validation software is updated as required
?? Daily updating and issuing of clients' reports, in accordance with their SLA's
?? Payment files issued (weekly) on the agreed day
?? Manage any internal, client, supplier and third party queries through to completion
?? Maintaining query logs in the agreed format
?? Fully manage the client's mailbox within the agreed SLA's
?? Manage disconnection notices within the agreed SLA's
?? Build and maintain a strong and healthy relationship with client's, supplier's, third parties and internal staff
?? Accurately updating the customer's energy usage data on a monthly basis and ensuring profiles are updated per supplier information
?? Ensuring company procedures are adhered too
?? Carrying out PayCheck historic bill validation on an ad hoc basis
?? Supporting the wider team by performing other duties that may be requested and agreed, or advised by the Line Manager from time to time
It couldn't be a better time to join our Bureau Team! We are a 25 year old Utility Consultant who has built a formidable reputation for transparency and ethical business. Now we are in the midst of pivoting our business to join the battle to save our planet.
Net zero is our core business!! A world-class consulting partner driven by the expertise and innovation of our people, we aim to leave our planet and its people in a better state than when we started. We will do this by helping organisations and their supply chains to plan, prioritise and achieve their carbon neutral goals, and in the process help them to use less energy, reduce costs, better manage risk, and increase their energy security.
We are looking for somebody who can demonstrate the following skills/experience:
* Proven experience of working within a fast faced administration role
* Knowledge of the energy industry is not essential as training will be provided
* Good working knowledge of Microsoft packages, particularly excel
* A all round team player who can work within a team and can also think autonomously
You will be working from the office up to 2 days a week and then up to 3 days from home. Their brand new office is located in Leicester city centre.
Role Overview
The position is responsible for the administration, analytical and general day-to-day functions of the Bureau clients within the Bureau Team, with a focus on day-to-day delivery of client focused tasks and assisting the designated Consultant / Bureau Manager with their duties.
The role includes the timely and accurate completion of invoice validation and the regular production of accompanying reports; of query resolution, of updates to the database's site, meter, contract and consumption data, and updates to energy cost and budget information which lead to the delivery of an efficient, accurate and professional service to clients. The role is also responsible for ensuring that processes are refined and adhered to and ensuring timely notification to the Consultant and Client Delivery Teams of any further actions needed to be undertaken by the client.
Common Tasks
?? Review client estates monthly for accuracy - check for any additions / deletions
?? Process all additions, closures and deletions (change of tenancies) in a timely manner
?? Update internal systems with accurate information/data to maintain accuracy
?? Accurately entering utility invoice/s information into the validation software
?? Validating the client's 'cost of gas' and 'cost of power' against reports from suppliers
?? Ensuring billed rates, metering charges, transportation charges and other charges are validated and the validation software is updated as required
?? Daily updating and issuing of clients' reports, in accordance with their SLA's
?? Payment files issued (weekly) on the agreed day
?? Manage any internal, client, supplier and third party queries through to completion
?? Maintaining query logs in the agreed format
?? Fully manage the client's mailbox within the agreed SLA's
?? Manage disconnection notices within the agreed SLA's
?? Build and maintain a strong and healthy relationship with client's, supplier's, third parties and internal staff
?? Accurately updating the customer's energy usage data on a monthly basis and ensuring profiles are updated per supplier information
?? Ensuring company procedures are adhered too
?? Carrying out PayCheck historic bill validation on an ad hoc basis
?? Supporting the wider team by performing other duties that may be requested and agreed, or advised by the Line Manager from time to time