Catering & Waiting Staff with a DBS Check

If you want to be part of a vibrant, supportive and diverse team, then apply now to join us at Blue Arrow. We can provide you with flexible working hours to fit around other commitments and it's a great way to meet new people.

If you have excellent customer service skills and love interacting with people, then you could be a great fit in our front of house team at Blue Arrow. If you are good at thinking on your feet and problem solving at the customer's table then we love to hear from you.

If you're looking to kick start your career in hospitality, then we'd love to hear from you. At Blue Arrow we will support you in developing your leadership, team management and customer-focussed skills as you gain more responsibility and progress in your career.

As Waiting Staff and Catering Assistants witha DBS check you will have:

DBS Enhanced check or willing to go through one
Excellent customer service skills and outstanding people skills; confident interacting with customers and dealing with customer complaints/queries/questions
Ability to build relationships with colleagues and customers, ensuring mutual satisfaction
Active listening and effective communication skills
Able to confidently work in a team but also individually
Attentiveness and patience for customers
Strong organisational and multi-tasking skills
Ability to perform well in a fast-paced environment
Keen product awareness
Aware of customer allergens and intolerances, and how to deal with them
Proactive approach to tasks and duties
Experience using point of sale systems and cash handlingAs Waiting Staff you will have:

Great attention to detail
A positive, can-do attitude
A friendly and confident manner with customers and colleagues
Flexible and willing to accept feedbackAs Waiting Staff and Catering Assistants you will:

Support the catering function of our clients
Work closely with the kitchen to provide a service to visitors
Prepare tables by setting up linens, silverware and glasses, arranging table settings and maintain a tidy dining area
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Greet and show customers to their tables
Present a variety of menu options and daily specials to customers, and share additional information about each table with restaurant team and kitchen team where necessary
Advise on the best food and drink choices for each customer and answer questions. Provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)
Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic drinks as well as food with alcohol content
Up-sell additional products when appropriate and promote any seasonal items/offerings
Take accurate food and drinks orders; this could be using a tablet/specific software, by hand via an order slips or by memory
Communicate order details to the kitchen staff
Check the quality of the final servings and resolve any issues, check dishes and kitchenware for cleanliness and presentation and report any problems
Deliver food and drink orders to the table deftly and accurately
Attend to the tables throughout the course of the diners experience at the restaurant/event venue/high street chain
Guarantee compliance to cleanliness standards
Work diligently to achieve outstanding service quality, providing excellent wait and customer service to guests to ensure diners/customers satisfaction
Work with other staff as a team
Carry used plates, glasses and silverware to kitchen for cleaning
Deliver bills to the table and collect payments either by cash or card - be able to use till/card machine payment tool
Follow all health and safety rules, explained by your managerQualifications/Licences/Certifications

Essential

High/secondary school education and basic maths
Competent level of English spoken and written
DBS standard/enhanced or willing to go through this processDesired

Ideally proven/previous work experience as a Waiter/Waitress
Hands-on experience with cash register and ordering information system(s)
Food safety training is a plus
First aid trainingIf you're excited to join our friendly front of house team, don't hesitate to apply today