Catering Assistant

Recruiter
Confidential
Location
Lichfield
Salary
Competitive
Posted
03 Jun 2021
Closes
01 Jul 2021
Contract Type
Permanent
Hours
Full Time
89% of our colleagues enjoy doing their job each day.

Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients.

Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites.

Our specialist retail services team works with clients to build their income and customer loyalty in store, while at the same time caring for their staff in the multi-shift retail environment. Our in-store cafes are helping to make the customer experience more enjoyable and reflect the values of our clients' brands. Our experience with leading retail groups in the UK has enabled us to develop and fine-tune a range of excellent value-for-money retail service offers.
Your key responsibilities as the Catering Assistant will consist of:

- Ensure full area of responsibility is clean, appropriately presented and stocked
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment
- Operate the till point throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Profile: The experience and knowledge we are looking for from our future Catering Assistant include:

- Genuine interest in customer service excellence
- A team player
- Catering experience essential although training will be given