Health & Social Care Manager
Our client support people with learning disabilities, mental illness and older people to enable them to lead as independent a lifestyle as possible. We are currently recruiting for a Training & Development Lead to take responsibility for developing, managing, facilitating and promoting the ongoing training and recruitment of our employees.
Duties:
-To carry out quality assurance checks i.e. interviewing by telephone or face to face or through a questionnaire, the clients to ensure staff are meeting their needs.
-To carry out spot checks and supervise Care Workers during their normal duty (seek permission from client before commencing onsite supervision)
-Assist the Manager and Care Workers in formulating Person Centred Care Plans
-To go on regular training to update skills and develop new skills or qualifications which may be required to fulfil the requirements of the job.
- Liaise with Healthcare Professionals, Health and Social Care, Social Workers and Welfare Teams.
- Report Issues including Safeguarding, resource, inventory, employee or quality issues to the Manager as soon as possible.
- Ensure client records are kept safely, up-to-date, accurate, organised and functional. Reporting any need for improvement that requires resource allocation, to the manager asap.
- To assist Manager in preparing and amending duty rotas to include training, supervisions and checks
- To report to the Manager any changes in individual service user's condition and any other relevant matter
- To report to a member of the Management Team any defects in equipment
- To check and clean all equipment used, as required (e.g. chairs, bath, commodes, etc)
- To report any accidents or unexplained injuries immediately to the person in charge
* Build and promote a rolling programme of training and facilitate in house training.
* Improve on the quality of the service provided by developing further training sessions Care Workers can attend
* Improve training material/delivery format to ensure the interest of the audience is captured and maintained
* Evaluate training and improve training sessions
* Arrange shadowing visits for inductees and attend these visits with them to provide on-the-job training
* Ensure that all care workers complete their induction training and assess their knowledge and understanding of what they have learnt by reviewing their written work
* Liaise with the Recruiter/Administrator regarding current staff and ensure that all care workers' training is current and up-to-date
* Source external training for care workers
* Delivery of induction training - inclusive of moving and handling, infection control, National Care Standards for care, dementia awareness, care certificate
* Updating and delivering annual mandatory training
* Attending relevant professional development opportunities
* Analysis of training records and keep organisation Training matrix updated and provide regular reports to Senior Management team
* Liaising with operations managers, quality assurance manager and co-ordinators
Supporting staff across the service both at head office and in service user's home where necessary.
Candidates must have:
* Evidence of having taken relevant training (e.g. Health & Safety, Food Hygiene, Fire Safety, Medication Administration)
* Understanding of equal opportunities and the ability to put this into practice as appropriate
* Good knowledge of legal requirements and inspection requirements as specified in Health and Social Care Act 2004
* Excellent knowledge of CQC Key Lines of Enquiry (KLOE)
* Previous training experience in Social care setting.
* Experience of working with NMDS requirements.
* Ability to communicate effectively at all levels
* Strong presentation skills
* Team player, reliable, good communicator
* Motivator & able to inspire team members
* Lead by setting a good example (role model) - behaviour consistent with words
* Behaviour and values: honesty, respect, professionalism, human rights and dignity
* Ability to maintain healthy group dynamics.
* Recognise & celebrate team & individual accomplishments & exceptional performance
* Ability to contribute to staff appraisals & supervision process and
* Intervene when necessary to aid the group in resolving issues.
Excellent Knowledge and experience of providing high quality training.
This is a permanent, full time role and the salary for the role is negotiable on experience
Duties:
-To carry out quality assurance checks i.e. interviewing by telephone or face to face or through a questionnaire, the clients to ensure staff are meeting their needs.
-To carry out spot checks and supervise Care Workers during their normal duty (seek permission from client before commencing onsite supervision)
-Assist the Manager and Care Workers in formulating Person Centred Care Plans
-To go on regular training to update skills and develop new skills or qualifications which may be required to fulfil the requirements of the job.
- Liaise with Healthcare Professionals, Health and Social Care, Social Workers and Welfare Teams.
- Report Issues including Safeguarding, resource, inventory, employee or quality issues to the Manager as soon as possible.
- Ensure client records are kept safely, up-to-date, accurate, organised and functional. Reporting any need for improvement that requires resource allocation, to the manager asap.
- To assist Manager in preparing and amending duty rotas to include training, supervisions and checks
- To report to the Manager any changes in individual service user's condition and any other relevant matter
- To report to a member of the Management Team any defects in equipment
- To check and clean all equipment used, as required (e.g. chairs, bath, commodes, etc)
- To report any accidents or unexplained injuries immediately to the person in charge
* Build and promote a rolling programme of training and facilitate in house training.
* Improve on the quality of the service provided by developing further training sessions Care Workers can attend
* Improve training material/delivery format to ensure the interest of the audience is captured and maintained
* Evaluate training and improve training sessions
* Arrange shadowing visits for inductees and attend these visits with them to provide on-the-job training
* Ensure that all care workers complete their induction training and assess their knowledge and understanding of what they have learnt by reviewing their written work
* Liaise with the Recruiter/Administrator regarding current staff and ensure that all care workers' training is current and up-to-date
* Source external training for care workers
* Delivery of induction training - inclusive of moving and handling, infection control, National Care Standards for care, dementia awareness, care certificate
* Updating and delivering annual mandatory training
* Attending relevant professional development opportunities
* Analysis of training records and keep organisation Training matrix updated and provide regular reports to Senior Management team
* Liaising with operations managers, quality assurance manager and co-ordinators
Supporting staff across the service both at head office and in service user's home where necessary.
Candidates must have:
* Evidence of having taken relevant training (e.g. Health & Safety, Food Hygiene, Fire Safety, Medication Administration)
* Understanding of equal opportunities and the ability to put this into practice as appropriate
* Good knowledge of legal requirements and inspection requirements as specified in Health and Social Care Act 2004
* Excellent knowledge of CQC Key Lines of Enquiry (KLOE)
* Previous training experience in Social care setting.
* Experience of working with NMDS requirements.
* Ability to communicate effectively at all levels
* Strong presentation skills
* Team player, reliable, good communicator
* Motivator & able to inspire team members
* Lead by setting a good example (role model) - behaviour consistent with words
* Behaviour and values: honesty, respect, professionalism, human rights and dignity
* Ability to maintain healthy group dynamics.
* Recognise & celebrate team & individual accomplishments & exceptional performance
* Ability to contribute to staff appraisals & supervision process and
* Intervene when necessary to aid the group in resolving issues.
Excellent Knowledge and experience of providing high quality training.
This is a permanent, full time role and the salary for the role is negotiable on experience