Internal Sales Representative
Accumix Concrete Limited specialises in supplying ready-mix concrete. Due to continued investment into products and infrastructure, there are exciting opportunities for Sales professionals to join our fantastic team in the West Midlands.
We are looking for internal sales people driven by success who are reliable, have the desire to go the extra mile and driven by delivering A1 customer service. The role focuses on retail customers and building relationships with trade customers within a 10 mile radius of our depots.
In this role, you will be involved with a range of duties including:
- Receiving and handling incoming sales calls into the business.
- Responding to and administering customer enquiries and needs.
- Pricing and quoting work in accordance with the Company's commercial strategy.
- Converting enquiries into sales.
- Building strong relationships with customers in order to understand their requirements.
- Establish market knowledge including prices, competitor activity, customer activity and action in-line with the Company's commercial policy.
- Co-ordinate customer queries and requests for information in order to provide excellent levels of customer service.
The ideal candidate will possess the following essential competencies, qualifications and experience
- Confident telephone manner and organisational skills
- Outbound calling experience
- Demonstrate selling and negotiation skills
- Ability to work under pressure to deadlines and under own initiative
- Desire to deliver excellent customer service
- Computer literate and experience in database navigation preferred
- Excellent numeracy skills
- Good interpersonal skills
- Good eye for detail and accuracy