Scheduler / Maintenance Co-Ordinator

Scheduler / Help Desk Co-Ordinator

Salary GBP23,000 - GBP25,000, inc benefits (depending on experience)

Full Time, Permanent

A Successful and well-established Electrical Contractor with a large client base dealing with both reactive and pre planned maintenance work.

We are currently looking to recruit an additional member for our busy Epsom based office team. As a Work Scheduler / Help Desk Co-Ordinator your role will entail providing a high standard of administrative support across the business, with great attention to detail, completing tasks in a precise and timely manner.

This role will suit an adaptable, reliant and enthusiastic individual with significant experience in this sector. This role is varied and will involve the following:

• Scheduling and arranging engineer jobs both reactive and pre planned.
• Updating Client portals to reflect bookings, confirmations and job notes.
• Inputting data to our main CRM database.
• Answering calls for our busy helpdesk.
• Raising purchase orders.
• Organizing delivery and ordering parts to ensure job bookings progress quickly and efficiently.
• Parking bookings for engineers.
• Liaising with clients.
• Ad Hoc Administrative duties.

The successful candidate will have the following skills:

• Excellent communication skills.
• Previous experience in a similar role.
• Ability to work both as part of a team and on their own initiative.
• Diary management and database experience.
• Professional phone manner.
• Strong I.T. skills: Microsoft Office etc.

The following skills are desirable but not essential as training will be ongoing.

• Electrical knowledge.
• Basic knowledge of fire alarm equipment.

Following initial training and completion of a six-month probationary period you will be added to our OOH on call Rota for emergency calls once per month.

Benefits:

• Quarterly staff get togethers, nights out with the team.
• Option to have a Gym Pass included in your salary package.
• 20 days annual leave plus bank holidays.
• Birthday day off.