Trainee Pension Administrator

The starting salary for this position is GBP21,943 per annum based on a 36 hour working week.

The Surrey Pensions Administration Service is going through a very exciting phase of a Service Transformation whereby through a programme of works including a series of projects, continuous improvements, automation and people development, we will deliver a more modern and digital service, with more efficient systems and processes to support our vision of being 'The outstanding provider of exceptional LGPS administration'.

The service improvement programme will be looking to deliver the following high-level outcomes:

• Intuitive digital self-service of pension processes
• Increased automation of transactional processes
• A single trusted source of accurate pension data for improved decision making
• Improved oversight and analysis of data to support compliance with regulatory bodies

To deliver these outcomes, a service improvement plan has been designed with 5 major work streams:

• Digital Platform
• Data Excellence
• Operational Efficiency
• Customer Engagement
• Expert People

To achieve success within these work streams, we are looking to expand the size of our teams within our administration areas.

We are looking for enthusiastic and motivated individuals to join our team. This is a truly unique opportunity to join a ground-breaking organisation that can offer you the chance to grow and develop your career within a forward-thinking team.

You will provide efficient and customer focused administration to the Local Government Pension Scheme for the employees of local authority organisations for which Business Operations provides a service. This will include our partnerships with County Councils as well as London Boroughs.

In this role it is important that you enjoy working with figures and have a strong commitment to customer service. You will have excellent IT skills and could be given projects to work on in connection with our computerised pension administration system.

To be shortlisted for interview for this position your application will need to clearly evidence:

• Experience within a customer service environment
• Excellent IT skills
• Maths and English GCSE (or equivalent)

In this role you will enjoy the challenge of working in a busy team, have the ability to work flexibly and be able to prioritise workloads to meet challenging deadlines.

For our part we will provide staff with an open environment where they feel confident about raising ideas and taking part in shaping our culture and celebrating our success.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

This position is being offered as a 12 month fixed-term contract.

For an informal discussion please contact Fiona Jackson by email at .uk. We look forward to receiving your application.

The job advert closes at 23:59 on 30/05/2021.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Our Values

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.