Business Operations Manager - Defence

01 Jun 2021
29 Jun 2021
Contract Type
Full Time
About Roke

Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad but they are frequently cross-cutting at engineering and delivery levels; markets include Defence, National Security, Industry and Public-Sector, with diversity being at the centre of Roke's strategy.

Preserving high-levels of confidence by consistently meeting or beating customer expectation in relation to contract delivery and value creation is paramount, equalled by the need to meet the needs of the business regarding safe and sustainable generation of revenue and profit.

At the heart of the supporting operating model are assured and repeatable methods of delivery, underpinned by key roles & responsibilities.

The Opportunity

BU Operations are locally managed from within each Business Unit (BU) reporting directly into the Head of Delivery, who in-turn reports to the BU Director. As Business Operations Manager you will own the BU business operation and Project Management Office functions. You will work closely with other functions within the BU to work as efficiently and effectively as possible to drive operational excellence.
To provide high levels of confidence in delivery and forecasting
To ensure high levels of efficiency & effectiveness across all BU Operations
To enable the BU leadership to confidently make informed and timely decisions based on accurate and insightful information
To enable the BU leadership to understand it's risks & opportunities and be able to make informed, risk-based decisions
To provide Project Management Office Services in support of BU functions
To act as an interface to key central business services
Key Responsibilities

Maintenance and advancement of management information across the Business Unit
Creating, maintaining and sharing timely business performance data and reporting based on single versions of the truth that accurately reflect the position of the business
Ensuring the needs of the BU (for people, space, IT and Infrastructure, Security, MI and Tooling) have accurate representation within the Integrated Business Planning Process
Continually identifying and exploiting opportunities to increase project profitability/margin and maximise staff utilisation
Ensure a robust Enterprise Risk & Opportunity Management systems is in place to protect the BU and Roke
Understanding and improve the levels of compliance against business processes across the BU
Always fully complying with Roke's published policies and procedures
Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business
Managing People

Identifies and implements opportunities to optimise team effectiveness and performance
Sets clear and ambitious objectives for the team and supports the team in achieving them
Coaches and mentors staff, provides feedback through regular 1:1 meetings and team meetings to discuss goals set in line with company policies
Leads employees through the performance management processes including performance conversations, career development and performance improvement programmes
Facilitates the cascade of business communications to team members, providing context and guidance where required
Why We Want You
Education and Qualifications
Appropriate P3 qualifications (P3O, APM, MoP, MSP, Prince2)
Relevant degree and/or experience required
Lean 6 Sigma
Knowledge, Skills & Experience

Minimum 3 years Business Operations
Enterprise Risk Management
Data analysis experience
Information and Data Management experience
Minimum of 10 years' P3 experience in a customer facing organisation - successfully working at project, programme, and portfolio levels
Why You Should Join Us

We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment.

Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies & techniques, which interest them.

We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive. We will consider flexible working arrangements and support a diverse work-force and those with additional needs.

Security Information

Due to the nature of this position, we require you to be willing and eligible to achieve a minimum of SC clearance. To qualify, you should be a British Citizen and have resided in the UK for the last 5 years.

For more information about clearance eligibility, please see https://(url removed)/guidance/security-vetting-and-clearance

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