Service Booking Administrator
- Recruiter
- Confidential
- Location
- Taunton
- Salary
- Competitive
- Posted
- 01 Jun 2021
- Closes
- 24 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Are you looking for a new challenge? Would you like the opportunity to work for the South West's largest automotive dealership group?
An opportunity has arisen at our busy Taunton Jaguar Land Rover dealership, for a Service Booking Administrator to join us on a full time basis to maintain a 5 star service for our customers.
What can we offer you?
In return for your reliability and hard work, you will be offered a great range of benefits including:
Workplace pension (salary exchange option)
Life insurance
Employee Assistance Programme
22 days holiday plus bank holidays (pro rata)
Cycle to work scheme
Refer a friend rewards
Discounted sales, MOT, products, parts & servicing
30am to 5.30pm, Monday to Friday with ad hoc Saturday workingWhat will I be responsible for?
Contacting our customers to book their vehicles into the Workshop for servicing or repairs
Loading the in house database appropriately
Daily control of the service diary
Receiving incoming telephone enquiries regarding vehicle status
Assisting customers with general queries by finding solutions
Maximising service opportunities
Directing enquiries efficiently to the relevant departments
Updating customer details in line with the GDPR
Maintaining GDPR security by following the relevant procedures
Creating service job cards and packs
Filing and maintaining effective administrative processes
Ad hoc service administration as reasonably requested
Contributes to the team by completing related tasks as needed
The ideal Service Bookings Clerk will possess:
Exceptional personal presentation, telephone & face to face communication skills
Microsoft Office Skills and other in house DMS knowledge
Experienced in telephone systems and service calls
Customer focused at all times
Relishes the challenges of a pressured environment
Who are we?
Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of GBP600 million and representing a range of franchises including Westerly BMW & MINI, Kastner Volvo, Helston VW, Truscotts Peugeot, Carrs Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari and Select Used Vehicles.
This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, aptitude and attitude to be our Service Bookings Clerk, then please click 'apply'.
For a number of reasons, and without notice, Helston Garages Group reserve the right to withdraw this advertisement before the closing date
An opportunity has arisen at our busy Taunton Jaguar Land Rover dealership, for a Service Booking Administrator to join us on a full time basis to maintain a 5 star service for our customers.
What can we offer you?
In return for your reliability and hard work, you will be offered a great range of benefits including:
Workplace pension (salary exchange option)
Life insurance
Employee Assistance Programme
22 days holiday plus bank holidays (pro rata)
Cycle to work scheme
Refer a friend rewards
Discounted sales, MOT, products, parts & servicing
30am to 5.30pm, Monday to Friday with ad hoc Saturday workingWhat will I be responsible for?
Contacting our customers to book their vehicles into the Workshop for servicing or repairs
Loading the in house database appropriately
Daily control of the service diary
Receiving incoming telephone enquiries regarding vehicle status
Assisting customers with general queries by finding solutions
Maximising service opportunities
Directing enquiries efficiently to the relevant departments
Updating customer details in line with the GDPR
Maintaining GDPR security by following the relevant procedures
Creating service job cards and packs
Filing and maintaining effective administrative processes
Ad hoc service administration as reasonably requested
Contributes to the team by completing related tasks as needed
The ideal Service Bookings Clerk will possess:
Exceptional personal presentation, telephone & face to face communication skills
Microsoft Office Skills and other in house DMS knowledge
Experienced in telephone systems and service calls
Customer focused at all times
Relishes the challenges of a pressured environment
Who are we?
Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of GBP600 million and representing a range of franchises including Westerly BMW & MINI, Kastner Volvo, Helston VW, Truscotts Peugeot, Carrs Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari and Select Used Vehicles.
This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, aptitude and attitude to be our Service Bookings Clerk, then please click 'apply'.
For a number of reasons, and without notice, Helston Garages Group reserve the right to withdraw this advertisement before the closing date