Customer Services Advisor - WORKING FROM HOME

Recruiter
Confidential
Location
Wokingham
Salary
Competitive
Posted
30 May 2021
Closes
24 Jun 2021
Contract Type
Temporary
Hours
Full Time
Customer Services Advisor- WORKING FROM HOME

Are you available immediately? Do you have customer services experience? If so, please read on and apply to be part of this exiting project.

Our client in Wokingham is looking for Customer Services Advisors to join the busy team.

The role involves

Taking inbound calls from customers regarding products
Resolving customer queries and complaints
Outbound calls to customers as and when required
Managing high volume of emails on behalf of the client whilst always providing a quality service
Entering information onto internal system - quality will be checked daily
Adherence to company standards, behaviours and values

The successful candidate must have

Excellent interpersonal and communication skills
The ability to empathise and sympathise with customers
Good team player
Flexible approach to working hours
Target drive
Strong attention to detail
Clear understanding of MS Office including Excel, Word and Outlook

Hours are 7am-4pm/8am-5pm

If you are available immediately, please do apply for the role and a member of the recruitment team will be in touch to discuss your application