Client Services Administrator
- Recruiter
- Confidential
- Location
- Cheltenham
- Salary
- Competitive
- Posted
- 30 May 2021
- Closes
- 24 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Client Services Administrator - 23k
Cheltenham
It is an exciting time to join this leading business!
We are looking for a hardworking individual with strong administration skills who has either had experience in a law firm at admin level or in another industry.
Your role:-
Key Tasks and Responsibilities
Customer Service
• Use initiative to develop solutions to ensure an exceptional service is provided at all times
• Communicate and liaise with Partners, fee earners and the team effectively and efficiently
• Consistently and appropriately update service users on progress and status of tasks where appropriate
• Work with service users to offer assistance wherever possible
Administrative Support
• Support the Compliance & Risk team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes
• Create new files and maintain and update existing files, demonstrating an understanding of the principal documents within file
• Deal with internal and external postal deliveries and arrange couriers services as necessary
• Working effectively and efficiently on the Practice Management System to log and record documents
• Undertake all file closing procedures including the processing of archiving and retrieval
• Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives
• Photocopying, printing, scanning, binding and filing tasks
• Supporting the finance team by ensuring that receipts, cheques and bills are correctly loaded to the system
• Any ad hoc duties as requested by the business
Personal Specification:
• A minimum of six months administration experience
• GCSEs graded A to C to include maths and English (or equivalent level of qualification)
• Excellent verbal and written communications skills
• Solid customer service centric experience and work ethic
• Good interpersonal skills with the ability to adapt style and approach
Please apply now for a confidential response.
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful
Cheltenham
It is an exciting time to join this leading business!
We are looking for a hardworking individual with strong administration skills who has either had experience in a law firm at admin level or in another industry.
Your role:-
Key Tasks and Responsibilities
Customer Service
• Use initiative to develop solutions to ensure an exceptional service is provided at all times
• Communicate and liaise with Partners, fee earners and the team effectively and efficiently
• Consistently and appropriately update service users on progress and status of tasks where appropriate
• Work with service users to offer assistance wherever possible
Administrative Support
• Support the Compliance & Risk team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes
• Create new files and maintain and update existing files, demonstrating an understanding of the principal documents within file
• Deal with internal and external postal deliveries and arrange couriers services as necessary
• Working effectively and efficiently on the Practice Management System to log and record documents
• Undertake all file closing procedures including the processing of archiving and retrieval
• Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives
• Photocopying, printing, scanning, binding and filing tasks
• Supporting the finance team by ensuring that receipts, cheques and bills are correctly loaded to the system
• Any ad hoc duties as requested by the business
Personal Specification:
• A minimum of six months administration experience
• GCSEs graded A to C to include maths and English (or equivalent level of qualification)
• Excellent verbal and written communications skills
• Solid customer service centric experience and work ethic
• Good interpersonal skills with the ability to adapt style and approach
Please apply now for a confidential response.
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful