Helpdesk Support
- Recruiter
- Confidential
- Location
- Yorkshire and the Humber
- Salary
- Competitive
- Posted
- 28 May 2021
- Closes
- 24 Jun 2021
- Sectors
- Customer Service & Call Centre, Helpdesk
- Contract Type
- Permanent
- Hours
- Full Time
Job title: Helpdesk Support
Salary: GBP18,000 per annum
Location: Stockton On Tees
Hours: Office Hours, Mon - Fri
Imperial Professionals are delighted to announce we are working with a large client of ours for the recruitment of a Helpdesk Support
Responsibilities:
Engage with clients / customers to ensure solutions are provided
Respond to customer queries
Maintain knowledge base of known problems
Communicate and update customers regularly around issues
Escalate necessary issues
Update customer records
Provide customer satisfactions
Build and maintain strong customer relationships
Requirements:
Strong communication and questioning skills
Computer literate
Strong customer service skills
Ability to understand trouble shoot issues
Experience working within a helpdesk environment
For more information on this opportunity please contact Dan Pilkington at Imperial Professionals
Salary: GBP18,000 per annum
Location: Stockton On Tees
Hours: Office Hours, Mon - Fri
Imperial Professionals are delighted to announce we are working with a large client of ours for the recruitment of a Helpdesk Support
Responsibilities:
Engage with clients / customers to ensure solutions are provided
Respond to customer queries
Maintain knowledge base of known problems
Communicate and update customers regularly around issues
Escalate necessary issues
Update customer records
Provide customer satisfactions
Build and maintain strong customer relationships
Requirements:
Strong communication and questioning skills
Computer literate
Strong customer service skills
Ability to understand trouble shoot issues
Experience working within a helpdesk environment
For more information on this opportunity please contact Dan Pilkington at Imperial Professionals