Citrix/Cyberark Technical Analyst
- Recruiter
- Confidential
- Location
- Hatfield
- Salary
- 44000.00 - 45000.00 GBP Annual
- Posted
- 26 May 2021
- Closes
- 23 Jun 2021
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Technical Analyst with Citrix or CyberArk Experience based in Hatfield - Permanent - Competitive
Need to be SC Cleared
Your new company
You will be working with leading independent provider of IT infrastructure services, enabling users and their business in a digital world. We'll give you broad experience, opportunities to pursue your interests and room to advance your career, join us as a Technical Analyst in Hatfield and you'll find plenty of variety, opportunities for personal development, career progression, and a constant stream of interesting new challenges.
Your New Role
You'll work on anything from desktop virtualisation technologies, supporting technologies such as Citrix Virtual Apps and Desktops, Citrix Provisioning Services, VSphere and more. This exciting role will be part of a constantly growing environment with Citrix and CyberArk being the key systems. You will liaise with solution designers and internal customers being given the opportunity to be a technical owner of several key accounts. You will be responsible for hands on technical work doing pro-active maintenance, resolving customer challenges, and working closely with the design and provisioning teams. Providing rota based Out-Of-Hours Support for Major Incidents in a 3rd line capacity which may include occasional requirements to attend site in Hatfield.
What you will need to succeed
You will have hands on experience in supporting either Citrix or CyberArk systems. You'll benefit from proven in-depth understanding of hands on technical work, information security, networking concepts and Operating Systems. You'll already have success in providing operational technical support with PowerShell, scripting exposure, AV and security patching.
You have exposure with strong knowledge of Vmware ESXi 6.x administration, provision and maintenance of software for large scale desktop virtualisation technologies. You must demonstrate strong security focused delivery in sensitive environments. As a successful candidate we'll give you the opportunity to learn something new and big in the market in the form of CyberArk so you can be well rounded in secure access management.
The skills below would be ideal:
Provisioning Services vDisk management, including build, maintenance, patch management.
Citrix administration provision and maintenance of shared pooled and persistent desktop models.
AppSense Environment Manager, AppSense Application Manager
Logon Script, Group Policy maintenance using standard toolsets.
Ad-hoc and scheduled VMware task management
PowerShell script creation / maintenance for automating tasks
Managing and supporting Virtual Machines
VMware vShpere, Citrix provisioning
Command of RDS Microsoft Services
Command of Terminal services application publishing
Assimilating and learning new technology
Provide innovative technical solutions to complex problems
Provide detailed and effective communication to internal team and clients.
Understand SLAs in a production environment and proactively strive to meet the commitments
Work with event and incident management, Service Desk, and other technical teams when sensitive issues arise, or a major problem is suspected.
Work directly with vendors to identify innovative solutions and actively apply those solutions to customer issues.
Follow through on issues with vendors for a timely resolution.
If this sounds like the right opportunity for you, please click 'apply now' or call 'Sonal Patel' on (phone number removed) to discuss this further.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Need to be SC Cleared
Your new company
You will be working with leading independent provider of IT infrastructure services, enabling users and their business in a digital world. We'll give you broad experience, opportunities to pursue your interests and room to advance your career, join us as a Technical Analyst in Hatfield and you'll find plenty of variety, opportunities for personal development, career progression, and a constant stream of interesting new challenges.
Your New Role
You'll work on anything from desktop virtualisation technologies, supporting technologies such as Citrix Virtual Apps and Desktops, Citrix Provisioning Services, VSphere and more. This exciting role will be part of a constantly growing environment with Citrix and CyberArk being the key systems. You will liaise with solution designers and internal customers being given the opportunity to be a technical owner of several key accounts. You will be responsible for hands on technical work doing pro-active maintenance, resolving customer challenges, and working closely with the design and provisioning teams. Providing rota based Out-Of-Hours Support for Major Incidents in a 3rd line capacity which may include occasional requirements to attend site in Hatfield.
What you will need to succeed
You will have hands on experience in supporting either Citrix or CyberArk systems. You'll benefit from proven in-depth understanding of hands on technical work, information security, networking concepts and Operating Systems. You'll already have success in providing operational technical support with PowerShell, scripting exposure, AV and security patching.
You have exposure with strong knowledge of Vmware ESXi 6.x administration, provision and maintenance of software for large scale desktop virtualisation technologies. You must demonstrate strong security focused delivery in sensitive environments. As a successful candidate we'll give you the opportunity to learn something new and big in the market in the form of CyberArk so you can be well rounded in secure access management.
The skills below would be ideal:
Provisioning Services vDisk management, including build, maintenance, patch management.
Citrix administration provision and maintenance of shared pooled and persistent desktop models.
AppSense Environment Manager, AppSense Application Manager
Logon Script, Group Policy maintenance using standard toolsets.
Ad-hoc and scheduled VMware task management
PowerShell script creation / maintenance for automating tasks
Managing and supporting Virtual Machines
VMware vShpere, Citrix provisioning
Command of RDS Microsoft Services
Command of Terminal services application publishing
Assimilating and learning new technology
Provide innovative technical solutions to complex problems
Provide detailed and effective communication to internal team and clients.
Understand SLAs in a production environment and proactively strive to meet the commitments
Work with event and incident management, Service Desk, and other technical teams when sensitive issues arise, or a major problem is suspected.
Work directly with vendors to identify innovative solutions and actively apply those solutions to customer issues.
Follow through on issues with vendors for a timely resolution.
If this sounds like the right opportunity for you, please click 'apply now' or call 'Sonal Patel' on (phone number removed) to discuss this further.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)