IT Support Engineer

5 days left

Recruiter
Confidential
Location
Sunderland
Salary
100.00 - 150.00 GBP Daily
Posted
27 May 2021
Closes
24 Jun 2021
Sectors
IT, IT Support
Contract Type
Contract
Hours
Full Time
Our global client has an urgent requirement for an enthusiastic, IT Support Engineer to join their busy team on a high-profile site. This is an excellent opportunity for an IT Support Professional who thrives on working in an environment where any downtime impacts the end-customer. You must be able to work a 3-shift pattern - Days, Lates and Nights and you will need to drive in order to get to the site.

Key responsibilities include:

* Providing both deskside and remote 1st and 2nd line support to users

* Timely resolution of IT related problems within specified SLA's

* Diagnosing and resolving hardware/software problems and providing first time fixes where possible

* Installing, upgrading and replacing core hardware and software

* Escalating any issues when required to Second/Third Line Support