Night Concierge - 13 hours per week - Telford, Shropshire

Circa GBP18,860 per annum, pro rata + up to 10
27 May 2021
24 Jun 2021
Contract Type
Full Time
If you have a passion for helping others, getting to know people and enabling them to manage their homes and improve their lives, you belong at Bromford.

We believe that if we provide our customers with a great place to call home and offer them the right relationship with someone who believes in their potential, almost anything is possible. As our night concierge you will support this vision by ensuring safe and secure accommodation for customers and their guests.

You will be based at The Woodlands, Telford, TF7 5QZ. You'll be working with some of our younger customers aged 16+, working the night shift on Wednesdays (8pm - 9am) at our 24-hour scheme. The role is subject to an Enhanced DBS check.

Day to day you will be responsible for monitoring the safety and security of the building, identifying and highlighting risks, and escalating issues to the right people. Responding quickly and efficiently to any potential incidents, recording them accurately and finding solution will also be an important part of the role. We are looking for someone who will help create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers.

We want somebody who:

Has a positive can-do attitude to deliver outstanding customer service
Demonstrates consistent integrity, trust and fairness whilst embracing equality and diversity
Confident overseeing site safety and safe working practices, complying with health and safety requirements
Ability to build relationships with customers whilst maintaining professional boundaries If you have previous experience as a night concierge, security worker, young persons' support worker, residential support worker or something similar, we'd love to hear from you.

A place to be you!

Being able to express yourself at work helps you connect with people and gives you the freedom to perform better at your job. We believe diversity helps drive success, so we want to build a culture where all our differences are celebrated. Everybody should feel that they belong and are able to bring their true, authentic selves to work. We want an organisation that reflects the communities and the people that we serve and if we can achieve this, we know that we will create an environment where everyone is included and can thrive.

Closing date for applications is Sunday 13 June with interviews taking place Friday 18 June 2021.

If this sounds like you, you'll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you'll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you'll find in our team.

If you can be bold, be honest, be you and be brilliant??? you belong at Bromford. Apply now.

In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a GBP500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. to see the full list.

Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the .

We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application

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