Customer Service Administrator
- Recruiter
- Confidential
- Location
- Boston
- Salary
- 20000.00 - 21000.00 GBP Annual + plus benefits & career progression
- Posted
- 24 May 2021
- Closes
- 21 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Our client based near Boston is seeking a Customer Service Administrator to join them on a permanent basis in this newly created position working Tuesday to Saturday on rotating weekly shifts or 7am-3pm / 10am-6pm
As Customer Service Administrator, you will be responsible for handling incoming calls & emails from customers, dealing with queries, investigating delivery issues, dealing with claims & investigating to conclusion, escalating service failures or complaints, working to KPI's, liaise with key account customers, developing and building relationships, identify new sales opportunities and pass to sales team.
To be considered for this Customer Service Administrator role you will have excellent communication and organisational skills, a superb telephone manager and will have a good level of PC literacy including intermediate level Excel. The position will offer the chance of future progression for the right person.
Own transport is essential to be considered for this position.
Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data
As Customer Service Administrator, you will be responsible for handling incoming calls & emails from customers, dealing with queries, investigating delivery issues, dealing with claims & investigating to conclusion, escalating service failures or complaints, working to KPI's, liaise with key account customers, developing and building relationships, identify new sales opportunities and pass to sales team.
To be considered for this Customer Service Administrator role you will have excellent communication and organisational skills, a superb telephone manager and will have a good level of PC literacy including intermediate level Excel. The position will offer the chance of future progression for the right person.
Own transport is essential to be considered for this position.
Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process.
Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data