Account Manager

25000.00 - 30000.00 GBP Annual
24 May 2021
21 Jun 2021
Contract Type
Full Time
An established client of ours based in the Braintree area is looking to recruit an experienced Account Manager to join their growing team. This is a full time permanent position working Monday - Friday 9.00am - 5.00pm & paying a competitive salary of GBP25,000 - GBP30,000 + Annual Commission.

You will be responsible for ensuring a first class and high end level service is delivered to this companies clients. You will manage both new and existing clients and will ensure a smooth on boarding transition.

Key duties may include but are not limited to:

Develop & maintain professional and lasting relationships with the client base
Provide expert customer service and after-sales support to all clients
Become additional support to the Customer Service Advisors and a point of acceleration
Ensure that you deliver consistent service to all clients
Own the production of quotes, PO Processing, Reporting and Invoicing
Present whats new and confidently discuss the service provided as a business; Attending 1 to 2 business review meetings with clients per week, recording actions and ensuring timely resolutions.
Knowledge, Skills Attributes & Experience required to be considered for this role:

Previous experience within Relationship and Account Manager role
Experience working in a Call Centre and Customer Service environment
Ability to resolve any conflict confidently and smoothly
Previous experience of working with and presenting to high end large companies
Strong planning and organising skills
To be a proactive self-starter with drive and passion for the brand
Previous experience in the IT industry is preferred but not essential If you are interested in this Account Manager role based in Braintree and feel you meet the requirements then please do apply. Should your application be successful you will be contacted within 5 working days - Katie at Prime Appointments

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