Cash and Bank Associate

Axon Moore are currently recruiting for a successful global organisation based in Northwich who are looking for a Cash and Bank Associate to join their team on a permanent basis.

Reporting to the Payments Team Leader, the primary responsibility of the Payments Associate is to ensure that the processing of supplier payments are carried out as per company policy and right first time approach.

Key Responsibilities:

Monitor and action any payment requests coming through the relevant mailbox and handle all queries efficiently and effectively to ensure all SLA's and KPI's are met
Provide expertise and act as first point of reference to resolve issues with supplier payments
Provide support to internal stakeholders and ensure payments are raised within the expected timeframe
Act as first point of reference for resolving internal and external issues and escalate to line manager or senior management as appropriate
Processing incoming requests through agreed workflow and schedule activities appropriately
Develop and maintain excellent working relationships with external counterparts, other Transactional Teams, external suppliers, internal customers and business partners
Strives to achieve best practice performance levels as per benchmarks agreed with the Supplier Services Manager
Key Results Area:

The Payments Associate will be measured based on a set of agreed KPI's, including but not limited to:

Payments approved as per agreed schedules and payment and bank cut off times
Unposted payments/outstanding bank rec items
Collaboration with treasury on process improvements
Payment query response time
Person Specification:

Ideally immediately available/available on short notice
Fluent in English verbal and written. Another European Language (French, Polish, Swedish, German) and advantage but not essential.
Experience of payments processes or Accounts Payable
Intermediate excel skills
Sage or any other ERP system knowledge