Customer Service Coordinator

Customer Services Coordinator required to join a large multinational company, with a great reputation, based in Bracknell. This role offers flexible working hours and has the potential to become permanent position

Responsibilities:

Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
Providing an excellent level of service to our customers.
Making changes to customers' finance agreements.
Allocating manual payments to customers' agreements accurately.
Checking finance documentation efficiently.
Responding to correspondence from customers.Qualifications, Skills and Experience:

Previous experience working in a customer service environment.
Call centre experience in customer service roles would be beneficial
Great communicator with the ability to build relationships with customers and colleagues.
Organisational skills, with the ability to prioritise and meet deadlines.
Able to multitask and work with speed and efficiency.
Capable of working under pressure.By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data