Accounts and Claims Handler

Recruiter
Confidential
Location
Milton Keynes
Salary
Competitive
Posted
26 May 2021
Closes
23 Jun 2021
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
Our Milton Keynes based client is looking for an organised and proactive Accounts and Claims handler to join them on a full time, permanent basis.

Position: Accounts and Claims Hander

Hours: Full time, Monday to Friday

Salary: DOE

The job will involve???

* Day to day liaison by telephone, email, post & fax with clients.

* Confirming all action taken to both client and insurer in writing.

* Undertaking to keep up-to-date with all insurer application forms and processes.

* Keeping client policy details current and correct in both the database and the paper/electronic client file

* Monthly membership reconciliations

* Excess claims settlements

* Dealing with invoices and invoice queries on behalf of client and insurer

* Ensuring best possible customer service is provided to clients and that any issues are escalated to management promptly

* Assisting the AM with tasks such as, chasing and logging renewals (groups) going out to quote, renewal confirmations, checking quotations

* Answer claims calls, authorise claims, decline claims, contact hospitals to arrange fixed price packages, refer to Trustees for authorisation, deal with hospital queries.

* Process Invoices

The Person will???

* Have some experience of working in a similar role

* Have a professional and efficient manner about them

* Possess excellent presentation and organisational skills

* Communicate in a clear and friendly way

* Work in a confidential and discreet manner with a degree of autonomy

* Have the ability to manage their own workload efficiently

* Respond quickly to requests

* Possess excellent attention to details and some experience of problem solving

* Have a flexible approach to their work whilst using their own initiative

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