Insurance Consultant

Recruiter
Confidential
Location
Oldbury
Salary
18000.00 - 21000.00 GBP Annual
Posted
26 May 2021
Closes
23 Jun 2021
Contract Type
Permanent
Hours
Full Time
Insurance Advisor

Office based in : Brierley Hill

Permanent

Remote Working Opportunity

Our client is seeking professional, ambitious, career minded individuals to join their team in Brierley Hill near Dudley

You will be responsible for providing clients with an excellent and efficient service, responding quickly and effectively to client requests relating to their insurance and business needs.

Develop and maintain a positive relationship with the client and provide them various options to obtain better value on other insurance policies.

Ensure relationships with insurers are enhanced through professionalism and efficiency

We are looking for a Customer Service and Sales Advisor to work remotely from home. You will be promoting the full range of insurance products to customers. The commercial sales person will be support by the Commercial Sales Manager

The main duties will be:

* To take inbound phone calls and leads from websites, PPC campaigns and third parties to offer insurance quotations

* Manage large amounts of inbound and outbound calls in a timely manner

* Follow Sales scripts to meet compliance and customer service requirements

* Seize opportunities to upsell products when they arise

* Manage pipeline of potential sales to meet sales conversion requirements

* Meet personal & team KPI's

* Drives sales and monitors individual performance to achieve results

* Customer and sales focused

* Drive the business to achieve company and individual targets

* Follow up quotations in writing, keep in own diary and chase up until the sale is closed

* Maintains excellent service standards ensuring all our customer's expectations are exceeded

* Compliant and follows guidelines to comply with FCA regulations

* Make outbound phone calls to chase up previous lapsed leads and other prospect data

* Contributes to team work and supports the team to deliver results

* Organisation stills with the ability to monitor and track results

The successful candidate will have the following skills:

* Strong phone and verbal communication skills along with active listening

* Customer focus and adaptability to different personality types

* Ability to multi-task, set priorities and manage time effectively

* Knowledge of commercial insurance definitely ideal

* Previous call centre experience preferred

* Positive, Proactive and forward thinking

* Good management of time, never say no attitude, be able to extract information from customers and overcome objections

* Good Maths and communication skills essential

Salary : GBP18k to GBP21k Depending on experience
23 days holidays plus Bank Holiday
Working hours 9.00am - 5.30pm.
Remote working - Laptop and phone will be provided