Homes and Neighbourhood Manager
- Recruiter
- Confidential
- Location
- Gloucester
- Salary
- 30000.00 - 45000.00 GBP Annual
- Posted
- 26 May 2021
- Closes
- 23 Jun 2021
- Sectors
- Surveying & Property
- Contract Type
- Permanent
- Hours
- Full Time
Homes and Neighbourhood Manager
Gloucester
Circa GBP45,000 per annum
Permanent, Full Time (37 hours per week)
Without great people, our client cannot deliver the highly valued services they provide to their customers every day.
If you are someone who; takes PRIDE in everything you do, is committed to delivering QUALITY services by continuously challenging, listening and learning from customers and colleagues, has INTEGRITY and always strives to be fair, inclusive, objective and accountable and if you want to create INNOVATIVE opportunities to change and grow for yourself and your teams - then you belong with our client.
About the role:
This is a new role following a review of their Frontline Housing Service. You will join a new operational management team focused on collectively delivering valued customer centric services.
About you:
An experienced operational manager with a track record of successfully leading, motivating and developing multi-discipline teams in the Social Housing Sector. You will have successfully delivered core Housing Management Services and have experience of Community safety and safeguarding and Community Investment and Engagement.
To be successful in this role you will need to:
*
Model their core values and inclusive ethos, valuing the diversity of their teams and customers and promoting respect and equality of access to their services
*
Be Customer-centric, fostering a positive customer experience throughout the customer journey.
*
Create a culture of ownership and accountability within the Home and Neighbourhood function, ensuring team members to take personal responsibility for the customer experience.
*
Be solution focused with a positive attitude to learning from mistakes and managing change constructively and effectively
*
Be collaborative, readily sharing knowledge, information and learning and actively seeking out opportunities to work with colleagues and stakeholders to develop ideas and solutions and improve services.
Our client offers excellent benefits including flexible working, town centre office, Social Housing Pension Scheme, up to 24 days annual leave excluding bank holidays, Health plan Scheme, cycle to work scheme and employee wellbeing packages
Gloucester
Circa GBP45,000 per annum
Permanent, Full Time (37 hours per week)
Without great people, our client cannot deliver the highly valued services they provide to their customers every day.
If you are someone who; takes PRIDE in everything you do, is committed to delivering QUALITY services by continuously challenging, listening and learning from customers and colleagues, has INTEGRITY and always strives to be fair, inclusive, objective and accountable and if you want to create INNOVATIVE opportunities to change and grow for yourself and your teams - then you belong with our client.
About the role:
This is a new role following a review of their Frontline Housing Service. You will join a new operational management team focused on collectively delivering valued customer centric services.
About you:
An experienced operational manager with a track record of successfully leading, motivating and developing multi-discipline teams in the Social Housing Sector. You will have successfully delivered core Housing Management Services and have experience of Community safety and safeguarding and Community Investment and Engagement.
To be successful in this role you will need to:
*
Model their core values and inclusive ethos, valuing the diversity of their teams and customers and promoting respect and equality of access to their services
*
Be Customer-centric, fostering a positive customer experience throughout the customer journey.
*
Create a culture of ownership and accountability within the Home and Neighbourhood function, ensuring team members to take personal responsibility for the customer experience.
*
Be solution focused with a positive attitude to learning from mistakes and managing change constructively and effectively
*
Be collaborative, readily sharing knowledge, information and learning and actively seeking out opportunities to work with colleagues and stakeholders to develop ideas and solutions and improve services.
Our client offers excellent benefits including flexible working, town centre office, Social Housing Pension Scheme, up to 24 days annual leave excluding bank holidays, Health plan Scheme, cycle to work scheme and employee wellbeing packages