Interim Service and Systems Advisor

32234.00 - 36922.00 GBP Annual
26 May 2021
15 Jun 2021
Engineering, Defence
Contract Type
Full Time
We are seeking to appoint a Service & Systems Improvement Advisor on an interim basis. Our immediate priorities over the next 4 - 6 months are to support our ambitious People Strategy, with the main focus for the Advisor role being:
?? To work with key stakeholders to re-engineer processes to align with our policy launches.
?? To work across the service to support the implementation of system improvements / upgrades for our digital solutions, including our Itrent payroll and employee/manager self-service system.
?? To support with the implementation of a programme of new digital solutions, including a new CRM system to aid the management of our customer interactions for our People Services Advice & Guidance team.
?? To investigate complex system/data queries, taking through to successful resolution.
?? To design and deliver systems related training.
You will be experienced in supporting transformational change within a people services environment and demonstrate your project planning skills to scope out activities when implementing new systems and processes and process reengineering.
This is a fabulous opportunity to build on your process and service improvement portfolio whilst making a huge difference to the quality of our People Services delivery