Senior Training Manager

4 days left

26 May 2021
23 Jun 2021
Contract Type
Full Time
Job Title: Senior Training Manager

Location: Shrewsbury

Salary: Competitive + benefits

Job Type: Full Time, Fixed Term (9 Months)

Croud is a global, full-service, digital marketing partner with a rapidly growing in-house team of 200+ digital experts. Through the seamless connection of data, technology and creativity, Croud develops strategies for sustainable growth that drive immediate business impact

We have recently been awarded Performance Marketing Agency of the Year in the Campaign's 2020 Agency of the Year UK and EMEA Awards!

About the role

This role requires a highly intelligent, charismatic and creative thinking individual, who is passionate about training and development, and has previous experience in digital marketing

The purpose of this role is to assess training and development needs within the business and to develop and administer training programmes. The Senior Training Manager will work closely with the Head of Training to provide exceptional training globally, to all Croud employees

The Senior Training Manager will either deliver in-person training or source a suitable product specialist from our internal team. The Senior Training Manager must ensure we can provide training, as required and on request, covering all of Croud's digital marketing channels across all 4 global offices

The Senior Training Manager is responsible for the constant monitoring of all training programmes provided at Croud. To ensure new material is being regularly created in line with business needs, and existing material is continually updated and improved, to ensure maximum effectiveness

Key Duties

Organising and planning new starter induction training sessions
Organising set up meetings with line managers and outlining what is expected from the line manager during the induction period
Auditing induction planners monthly and liaising with line managers to ensure all new starters receive a thorough training programme
Working with senior managers to address any learning issues for specific employees or departments, and tailor training programs as necessary
Delivering in-person and online training as required and on request across all 4 offices
Working closely with product specialists to ensure we can offer multi channel training across the business
Monitoring and evaluating Croud's training programme's effectiveness and identifying areas needing improvement
Tracking training progress globally and reporting statistics and areas of concern to senior managers
Creating learning curriculums for internal staff providing a mixture of learning styles including our online learning platform, classroom and 1-2-1 sessions
Support internal trainers and provide feedback
Training across the business of all new features being released regarding our proprietary software 'Croud Control'
Providing direction and guidance to the Training Manager and Training Executive
Proactively identifying workflow efficiencies to counter ineffective processes within the team - new ways of working, continuous process improvement
Maintaining understanding of new educational and training techniques and methodsRequired Knowledge, Skills & Experience

Degree level education or relevant equivalent experience
Demonstrable in-depth experience in Digital Marketing
Previous experience in training and development is essential
Excellent communication, organisation, and presentation skills
Highly organised and an ability to multitask
Impeccable attention to detail
Excellent G Suite skills including Google docs, sheets and slides
Proven track record of working to and meeting deadlines. Proven time management skills
Proven track record in designing and executing successful training programs
Experience in working with a Learning Management System
The ability to autonomously identify training needs across the business and generate ideas for training programmes
Problem solving, and decision making skills are essential
Familiarity with different training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops etc)Company Benefit

On completion of the three month probation period every employee is eligible for the below benefits

25 days holiday a year
Sale commission
Recruitment referrals bonus
Gym membership contributions
Ride to Work scheme
Rail card
Season Ticket loan
Free fruit, breakfast cereals and tea & coffee
Free home office chair and screen
Enhanced maternity and paternity package
Life and income protection
Medical cash planStandard hours are from 9am to 5:45pm - there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours)

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role

Please click the APPLY button to send your CV & Cover Letter for this role

Candidates with the relevant experience or job titles of; Training and Development, Corporate Learning, Learning and Development Coordinator, Training Coordinator, Learning and Development Advisor may also be considered for this role

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