Optical Assistant
- Recruiter
- Confidential
- Location
- North Lanarkshire
- Salary
- Competitive
- Posted
- 26 May 2021
- Closes
- 23 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Optical Assistant
An exciting position has become available for a part-time Optical Assistant based in East Kilbride. The candidate will earn up to GBP10.50 per hour dependent on level of experience.
The Optical Assistant is a support role assisting the Optometrist and/or Dispensing Optician. Previous experience in an optical retail environment is essential for this role. Working alongside the Optometrist, the successful candidate will provide information to customers and help them select the best products and services to ensure they look and feel their best self. Secondly, the candidate will keep up-to-date with all the various new lines and promotions within the practice, ensuring customers are provided with the most up-to-date information. The Optical Assistant will play an important part within the team.
This is not just an administrative or reception role nor is it purely sales. There is a lot of background optical knowledge and numbers skills required.
Role Requirements
The candidate will have excellent selling skills
Excellent customer service skills
Be able to learn new skills and be proactive in implementing new information.
Candidates with experience as a Dispensing Optician are encouraged to apply
An excellent team player
Reliable and trustworthy
Role Responsibilities
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best medical solution/device.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Attentive to details; reviews prescriptions and identifies special needs, consulting with an Optician when necessary, for advice.
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional demeanour.
Identify situations involving unsatisfied customers and acts quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Advising on some aspects of eyecare and health.
Assist with contact lenses and dispensing glasses.
Adhering to government infection control procedures.
Company
Optomeyes Opticians was established in 1999 and has built and vast and loyal patient base seeing families throughout their generations.
The practice feels this is due to the personal service available to all patients due to the smaller size of the practice. We believe in employing very competent Optometrists with adequate test time given to each examination dependent on the needs.
Why should you apply?
The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button
Keywords: Optical Assistant, Optician, Opticians, Customer Service, POS System, Optometrist, Customer Facing
An exciting position has become available for a part-time Optical Assistant based in East Kilbride. The candidate will earn up to GBP10.50 per hour dependent on level of experience.
The Optical Assistant is a support role assisting the Optometrist and/or Dispensing Optician. Previous experience in an optical retail environment is essential for this role. Working alongside the Optometrist, the successful candidate will provide information to customers and help them select the best products and services to ensure they look and feel their best self. Secondly, the candidate will keep up-to-date with all the various new lines and promotions within the practice, ensuring customers are provided with the most up-to-date information. The Optical Assistant will play an important part within the team.
This is not just an administrative or reception role nor is it purely sales. There is a lot of background optical knowledge and numbers skills required.
Role Requirements
The candidate will have excellent selling skills
Excellent customer service skills
Be able to learn new skills and be proactive in implementing new information.
Candidates with experience as a Dispensing Optician are encouraged to apply
An excellent team player
Reliable and trustworthy
Role Responsibilities
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best medical solution/device.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Attentive to details; reviews prescriptions and identifies special needs, consulting with an Optician when necessary, for advice.
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional demeanour.
Identify situations involving unsatisfied customers and acts quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Advising on some aspects of eyecare and health.
Assist with contact lenses and dispensing glasses.
Adhering to government infection control procedures.
Company
Optomeyes Opticians was established in 1999 and has built and vast and loyal patient base seeing families throughout their generations.
The practice feels this is due to the personal service available to all patients due to the smaller size of the practice. We believe in employing very competent Optometrists with adequate test time given to each examination dependent on the needs.
Why should you apply?
The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button
Keywords: Optical Assistant, Optician, Opticians, Customer Service, POS System, Optometrist, Customer Facing