Contact Centre Sales Agents
At Anglian Home Improvements we are looking for Sales Agents or Call Agents for our new Sales Support Contact Centre based in Norwich, the role is responsible for calling all prospective customers to follow up on our sales appointments. The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our products, arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate & complete the sale.
To reward this important role you will be offered a permanent career with us, a monthly salary and a bonus opportunity of up to an extra GBP9k per annum. There is the option to upskill with a professional qualification and you will be joining at an exciting time to become part of a newly created Sales Support Team.
There are a variety of benefits and perks including a day off for your birthday, in addition to your annual leave entitlement.
What the Role is
Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective customers that we have already engaged with
Negotiating a sale through outbound calls and overcoming objections
Maximising opportunities from existing leads for business growth
Achieving set sales performance targets through matching the right products and service to the prospective customer
Maintaining up to date product knowledge
Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation
What We Need
Proven success in a telesales role and the ability to be able to close a sale
A passion for talking , rapport building and offering a great customer experience
A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
Determination to succeed, be focused and remain motivated
Excellent communication skills to enhance sales values and conversion
What We Offer
Competitive Salary and Excellent Bonus, OTE up to GBP26,000 PA
Staff Benefits and Perks
Staff Purchase Scheme
31 Days Holiday, increasing with service
'We are certified as a Covid-19 secure employer - having complied with Government's guidance on managing the risk of Covid-19
To reward this important role you will be offered a permanent career with us, a monthly salary and a bonus opportunity of up to an extra GBP9k per annum. There is the option to upskill with a professional qualification and you will be joining at an exciting time to become part of a newly created Sales Support Team.
There are a variety of benefits and perks including a day off for your birthday, in addition to your annual leave entitlement.
What the Role is
Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective customers that we have already engaged with
Negotiating a sale through outbound calls and overcoming objections
Maximising opportunities from existing leads for business growth
Achieving set sales performance targets through matching the right products and service to the prospective customer
Maintaining up to date product knowledge
Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation
What We Need
Proven success in a telesales role and the ability to be able to close a sale
A passion for talking , rapport building and offering a great customer experience
A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
Determination to succeed, be focused and remain motivated
Excellent communication skills to enhance sales values and conversion
What We Offer
Competitive Salary and Excellent Bonus, OTE up to GBP26,000 PA
Staff Benefits and Perks
Staff Purchase Scheme
31 Days Holiday, increasing with service
'We are certified as a Covid-19 secure employer - having complied with Government's guidance on managing the risk of Covid-19