Service Manager
- Recruiter
- Confidential
- Location
- Warwickshire
- Salary
- 24855.00 - 27091.00 GBP Annual
- Posted
- 25 May 2021
- Closes
- 22 Jun 2021
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
Role: Service Manager
Location: Bidford-on-Avon
Salary: GBP24,855 - GBP27,091
Summary of Role:
This company is committed to high quality service delivery, excellent outcomes for service users, contract and CQC compliance and good practice in all services.
To work as the operational manager of a high quality support service for people with Autism, Learning Disabilities, Complex Needs and Forensic Histories
Your role will be to lead the staff team to deliver the highest standards of care and support, enabling service users to develop and enjoy wellbeing, quality of life, and community connections. You will promote and re-inforce a culture of responsive, person-centred practice and Active Support across the service. Strong working relationships will be built based on respect and unconditional positive regard. You will be responsible for leading practice development and delivery across the service and your role will include:
Key Responsibilities:
Leading the service with support from the Registered Manager
Carrying out Shift Leader responsibilities to ensure the most robust and effective delivery of the service.
You will be responsible for rota management, deploying staff effectively to meet individual needs.
You will ensure all staff receive regular and high quality supervision, coaching and mentoring to ensure they feel confident to fulfil their role.
You will provide some direct support to service users ensuring that they are supported to develop socially valued lifestyles which build upon strengths, interests and aspirations whilst remaining mindful of risks present.
Working alongside staff members as they deliver support monitor and observe their interactions and practice with service users, offering mentoring, role modelling good practice, guidance, support and opportunities to learn how to dynamically respond to risk appropriately
You will be required to provide a practical response to service users behaviour that challenges for example if you are present when there is an incident, you will be expected to respond to ensure that staff feel fully supported with such challenges.
You will review all Behavioural Incident Reports, providing feedback on the approaches used using our AirTable reporting mechanism, identifying learning outcomes. You will debrief staff following all incidents when you are in work and will use your time to coach and mentor staff to ensure they understand the importance of following behavioural guidelines.
You will provide accurate and robust updates to the Multi Disciplinary Teams (MDT) involved with our Service Users, ensuring they have access to appropriate analytical information to enable them to have confidence in our approaches.
You will attend all MDT meetings for service users and will prepare appropriate and regular updates for all such meetings.
You will ensure all staff work in the least restrictive way working within the model of Positive Behavioural Support.
You will be required to carry out training in Theory, Breakaway and Physical Intervention (for which training will be provided)
Hours:
37.5 hours per week, to be worked flexibly to include evenings, weekends and bank holidays according to the needs of the service
Location: Bidford-on-Avon
Salary: GBP24,855 - GBP27,091
Summary of Role:
This company is committed to high quality service delivery, excellent outcomes for service users, contract and CQC compliance and good practice in all services.
To work as the operational manager of a high quality support service for people with Autism, Learning Disabilities, Complex Needs and Forensic Histories
Your role will be to lead the staff team to deliver the highest standards of care and support, enabling service users to develop and enjoy wellbeing, quality of life, and community connections. You will promote and re-inforce a culture of responsive, person-centred practice and Active Support across the service. Strong working relationships will be built based on respect and unconditional positive regard. You will be responsible for leading practice development and delivery across the service and your role will include:
Key Responsibilities:
Leading the service with support from the Registered Manager
Carrying out Shift Leader responsibilities to ensure the most robust and effective delivery of the service.
You will be responsible for rota management, deploying staff effectively to meet individual needs.
You will ensure all staff receive regular and high quality supervision, coaching and mentoring to ensure they feel confident to fulfil their role.
You will provide some direct support to service users ensuring that they are supported to develop socially valued lifestyles which build upon strengths, interests and aspirations whilst remaining mindful of risks present.
Working alongside staff members as they deliver support monitor and observe their interactions and practice with service users, offering mentoring, role modelling good practice, guidance, support and opportunities to learn how to dynamically respond to risk appropriately
You will be required to provide a practical response to service users behaviour that challenges for example if you are present when there is an incident, you will be expected to respond to ensure that staff feel fully supported with such challenges.
You will review all Behavioural Incident Reports, providing feedback on the approaches used using our AirTable reporting mechanism, identifying learning outcomes. You will debrief staff following all incidents when you are in work and will use your time to coach and mentor staff to ensure they understand the importance of following behavioural guidelines.
You will provide accurate and robust updates to the Multi Disciplinary Teams (MDT) involved with our Service Users, ensuring they have access to appropriate analytical information to enable them to have confidence in our approaches.
You will attend all MDT meetings for service users and will prepare appropriate and regular updates for all such meetings.
You will ensure all staff work in the least restrictive way working within the model of Positive Behavioural Support.
You will be required to carry out training in Theory, Breakaway and Physical Intervention (for which training will be provided)
Hours:
37.5 hours per week, to be worked flexibly to include evenings, weekends and bank holidays according to the needs of the service