Customer Service Advisor
- Recruiter
- Confidential
- Location
- Blaenau Gwent
- Salary
- 21500.00 - 22000.00 GBP Annual + Benefits + Pension + Holidays
- Posted
- 26 May 2021
- Closes
- 23 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Platform Resourcing are working with a well-established firm based in
Chepstow to find a Customer Service Administrator to join their growing team.
The successful candidate will have experience in dealing with customers over
the phone and will be a strong, proven administrator.
Benefits:
* Successful and stable company with career progression opportunities
* Friendly supportive team that will enable your career development
* Salary of up to GBP22,000
* Private Medical cover after the first year
* Good pension scheme
* Mon - Fri 9am - 5pm
* Yearly company bonus
* 30 days hols
* Free parking/easy transport links
The role:
* You will work in a small and friendly office in a fast-paced environment,
* providing excellent support to both new and existing clients calling in.
* Provide required help and advice to customers.
* Entering and logging data, conversations and updates.
* Liaising with other internal teams to answer any outstanding queries.
* You will need to enter data accurately and efficiently onto the system as well
* as communicate with other departments.
* Arrange call backs and forward information requested by the client.
* Taking and processing orders onto the system quickly and accurately.
* Handling complaints effectively throughout until resolution.
Essential Skills:
* Experience within Customer Service focussed position is a MUST within an office or call centre environment
* Strong administration skills (Use of Microsoft Office packages including Word, Excel and Outlook).
* Good telephone manner - confident to liaise over the telephone
* Strong communicator both written and verbal
* Able to multi-task and prioritise workload to ensure all tasks are completed on time
Privacy and General Data Protection Policy
By applying for this position, you are giving consent for Platform Resourcing
Limited to contact you regarding this vacancy and to discuss potential
opportunities that would be seen to be in both parties' interest for the explicit
reason of assisting you to find work. Your details will not be passed on to any
prospective employer/s without your prior consent. Platform Resourcing will
not share any of your details with any third parties unless deemed suitable by
you as the applicant/data subject.
The above is a general overview and should not be used as a comprehensive
list of Platform Resourcing Limited's commitments. You can find more
information on how we handle your data please see our Data Protection and
General Data Protection Policy within our policies page on our company
website. If you have any questions, please call before applying.
Platform Resourcing are advertising this vacancy and are acting as an
employment agency
Chepstow to find a Customer Service Administrator to join their growing team.
The successful candidate will have experience in dealing with customers over
the phone and will be a strong, proven administrator.
Benefits:
* Successful and stable company with career progression opportunities
* Friendly supportive team that will enable your career development
* Salary of up to GBP22,000
* Private Medical cover after the first year
* Good pension scheme
* Mon - Fri 9am - 5pm
* Yearly company bonus
* 30 days hols
* Free parking/easy transport links
The role:
* You will work in a small and friendly office in a fast-paced environment,
* providing excellent support to both new and existing clients calling in.
* Provide required help and advice to customers.
* Entering and logging data, conversations and updates.
* Liaising with other internal teams to answer any outstanding queries.
* You will need to enter data accurately and efficiently onto the system as well
* as communicate with other departments.
* Arrange call backs and forward information requested by the client.
* Taking and processing orders onto the system quickly and accurately.
* Handling complaints effectively throughout until resolution.
Essential Skills:
* Experience within Customer Service focussed position is a MUST within an office or call centre environment
* Strong administration skills (Use of Microsoft Office packages including Word, Excel and Outlook).
* Good telephone manner - confident to liaise over the telephone
* Strong communicator both written and verbal
* Able to multi-task and prioritise workload to ensure all tasks are completed on time
Privacy and General Data Protection Policy
By applying for this position, you are giving consent for Platform Resourcing
Limited to contact you regarding this vacancy and to discuss potential
opportunities that would be seen to be in both parties' interest for the explicit
reason of assisting you to find work. Your details will not be passed on to any
prospective employer/s without your prior consent. Platform Resourcing will
not share any of your details with any third parties unless deemed suitable by
you as the applicant/data subject.
The above is a general overview and should not be used as a comprehensive
list of Platform Resourcing Limited's commitments. You can find more
information on how we handle your data please see our Data Protection and
General Data Protection Policy within our policies page on our company
website. If you have any questions, please call before applying.
Platform Resourcing are advertising this vacancy and are acting as an
employment agency