Receptionist

Recruiter
Confidential
Location
Chelmsford
Salary
Competitive
Posted
25 May 2021
Closes
22 Jun 2021
Contract Type
Permanent
Hours
Full Time
Receptionist
Essex
Salary: GBP18k per annum
Hours: 37.5hrs per week (M-F Shifts: 8am to 4.30pm, 9am to 5.30pm, midday to 8.30pm, Saturday 9am to 6pm and Sunday 9am to 5pm) Weekends will be 1 x 3.
Recruit 12 Aftermarket have an excellent opportunity for a Receptionist to ensure telephone calls are answered promptly and directed to the appropriate department.
You will be joining a prestige vehicle dealership, selling high-end cars.
As Receptionist, your responsibilities will include the following:
* Ensuring telephone calls are answered promptly and directed to the appropriate department;
* Ensure the Reception desk is staffed at all times;
* Greet visitors on arrival;
* Assess when to engage with customers and when to leave them to their own devices;
* Communicating clearly and effectively with all customers;
* Talk to customers to build rapport and find out what assistance or information is required;
* Guide visitors to the appropriate areas, offering refreshments and facilities;
* Ensure the refreshment area is kept fully stocked at all times;
* Contact relevant person and introduce them to the customer to help build rapport;
* Undertaking clerical and administrative duties as and when required;
* Manage and coordinate the physical showroom environment and ambience, e.g. music, video screen and general tidiness;
* Ensure all sales offices are kept tidy, stocked with the correct paperwork and fully functional at all times;
* Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards to the appropriate person;
* Any other reasonable duties as requested by management.
To be successful as Receptionist, you should have:
* Previous administrative work desirable;
* confident speaking with customers over the phone;
* Able to work well under pressure, in a fast paced environment;
* Smart, professional appearance;
* Possess excellent communication skills with the ability to demonstrate a successful blend of confidence and assertiveness;
* Be clearly spoken, warm, empathetic and friendly with an approachable and professional manner;
* Able to use Microsoft Office packages to an expert level (Outlook, Word, Excel);
This position is based in Chelmsford and is easily accessible from Wickham, Rayleigh, Burntwood etc
If you are excited by the prospect of joining a prestige company as a Receptionist, please apply immediately