Sales Order Processing Administrator

Processing of sales orders in a timely manner

Be the first line of contact via telephone or emails

Liaise with customers, company sales representatives, production and warehouse to ensure delivery deadlines are met

Ensure all customer queries are handed quickly and efficiently in a professional manner

Show awareness of departmental budget constraints and work in a cost effective manner.

Email invoices and input invoices into customer portals

Ensure all sales orders are captured and loaded onto the Navision system correctly and once despatched, raise all invoices and credit notes relating to those orders

Check all PODs to ensure pricing is correct and delivered quantities are correct

Follow up on queries if the information does not match

Where required, place purchase orders with suppliers

Communicate with the Technical Department to manage any customer complaint enquiries

Use I-Supply to download self-billing invoices and purchase orders

Checking pick notes against sales orders on a daily basis

Follow through any discrepancies where appropriate to the Supervisor

Undertake general administrative duties and any other business as deemed appropriate for the level of the role

Hours are 9am-5pm Monday to Friday