Operations Co-Ordinator

24 May 2021
21 Jun 2021
Contract Type
Part Time
About The Role
phs Group have an exciting opportunity for part-time Operations Coordinator based at our busy Operations Centre in Diss. Working 20 hours per week, his role will require you to provide administrative support to our team of service operatives who work out of the centre providing vital hygiene services to our customers in the area.
This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between the Service Drivers and the Operations & Service Manager. The Operations Coordinator will ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames.
The role will also require you to:
Prepare data for and conduct briefing and debrief sessions with our service drivers.
Ensure that completed routes and attendance are processed efficiently in real time.
Work closely with Operations Centre Manager to ensure the Operations Centre is running as efficiently as possible.

Service Delivery
Customer Focus & Relationship Management
People Management & Development
Health & SafetyPerson requirements
A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer.
What can you expect from us at phs?
??Normal working week - over 5 days Monday to Friday.
??You'll be working with a great team including a supportive senior management team.
??You'll be a key and important player in an exciting transformation of our business.
??You'll have a full, thorough induction with technical and product training.
??You'll be using a world leading technology system to help manage your day.
??Can be up to 23 holidays per year plus Bank Holidays (pro rata and subject to contract)
??Opportunity for career development!
??Pension Scheme.
. Company Benefits including discount schemes

About phs.....
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.
Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination

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