Deputy Shop Manager / Assistant Manager / Supervisor
Job Title: Deputy Shop Manager
Location: Harrogate HG2 8NZ
Salary: Competitive
Job Type: Full Time, Permanent - 40 hours per week working 5 out of 7 operational days of the week with additional hours in mornings/evenings and weekends as an essential feature of the role
Who are we?
Fodder celebrates and sells the best food and drink in Yorkshire and is now proud to have over 430 Yorkshire suppliers; a strong customer base and have won a raft of awards along the way.
We are exceptionally proud of our strong customer relationships and friendly atmosphere where the focus is on delicious, fresh seasonal food. With an enthusiastic and knowledgeable team, it's the perfect place to indulge in a delicious meal and buy meat from our well-stocked butchery, select cheese from the deli, and everything else from the busy shop.
Who are you?
As a deputy shop manager, you are required to assist in all aspects of running a successful shop and working being a strong team member. Passionate about great food and great customer service.
Responsibilities:
To assist the Shop Manager in running a successful shop offering top quality products and customer service
To be acting Shop Manager in their absence
Help achieving shop financial targets, including sales and margins
To understand and oversee all aspects of stock (merchandising, rotation, wastage etc.) Be commercially minded and make suggestions for improvements in the business
To become fully conversant on Eureka, our specialist software, (training can be given)
To handle cash, tills, change and cashing up with necessary reporting
To open and lock the store as rota
To be responsible for some ordering of products and gifts
To fully understand and help execute their ethos
To be an active team member; passionate about working together, and be a good communicator and role model
To supervise and motivate shop and Deli staff. Offer superb customer care personally and train team in offering great service. Along with other relevant staff, induct, train and provide ongoing support to all our staff
To help ensure that sickness, overtime levels and the costs of overtime remain within reasonable limits
To help preparing rotas
Help plan events
Train, lead and inspire all shop staff
Assist in ensuring that we excel in all aspects of Health and Safety
Understanding and maintaining the highest EHO standards and Food Hygiene Legislation and that all working practices and processes reflect best practice
To be a first aider and a personal licence holder
To assist in other departments as requiredKey Requirements:
Excellent people management skills especially the ability to motivate staff and foster good team working between shop/cafe staff and other areas of the business
Ability to communicate clearly and concisely
Ability to write reports, business correspondence and work procedures
Ability to handle cash and cashing up
A good understanding of their ethos
Good writing, oral communication and negotiation skills
Ability to interpret and use financial information
Good budget management skills
Computer skills - ability to use Word, Spreadsheets and databases
Good reasoning ability to define problems, collect data, establish facts and draw valid conclusions
Ability to prioritise, manage multiple priorities, create effective work plans and meet deadlines
Ability to organise multiple details and cope with stressful situations in an effective and appropriate manner
Good Customer service skills
Excellent Health, safety and food hygiene awareness and knowledge and ability to translate this to all other staff
A passion both for good food and for showcasing food from the Yorkshire and Humber region
Be physically fit as this is a physically demanding roleBenefits:
Competitive salary
34 days holiday including bank holidays
Generous pension scheme
Subsidised private healthcare
Life assurance of x 4 annual salary
Company discountPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Deputy Manager, Assistant Manager, Retail Manager, Assistant Store Manager, Deputy Store Manager, Deputy Manager, Assistant Store Manager, Store Team Leader, Store Supervisor, Shop Manager, Shop Team Leader, Convenience Store Manager, Store Manager will also be considered for this role
Location: Harrogate HG2 8NZ
Salary: Competitive
Job Type: Full Time, Permanent - 40 hours per week working 5 out of 7 operational days of the week with additional hours in mornings/evenings and weekends as an essential feature of the role
Who are we?
Fodder celebrates and sells the best food and drink in Yorkshire and is now proud to have over 430 Yorkshire suppliers; a strong customer base and have won a raft of awards along the way.
We are exceptionally proud of our strong customer relationships and friendly atmosphere where the focus is on delicious, fresh seasonal food. With an enthusiastic and knowledgeable team, it's the perfect place to indulge in a delicious meal and buy meat from our well-stocked butchery, select cheese from the deli, and everything else from the busy shop.
Who are you?
As a deputy shop manager, you are required to assist in all aspects of running a successful shop and working being a strong team member. Passionate about great food and great customer service.
Responsibilities:
To assist the Shop Manager in running a successful shop offering top quality products and customer service
To be acting Shop Manager in their absence
Help achieving shop financial targets, including sales and margins
To understand and oversee all aspects of stock (merchandising, rotation, wastage etc.) Be commercially minded and make suggestions for improvements in the business
To become fully conversant on Eureka, our specialist software, (training can be given)
To handle cash, tills, change and cashing up with necessary reporting
To open and lock the store as rota
To be responsible for some ordering of products and gifts
To fully understand and help execute their ethos
To be an active team member; passionate about working together, and be a good communicator and role model
To supervise and motivate shop and Deli staff. Offer superb customer care personally and train team in offering great service. Along with other relevant staff, induct, train and provide ongoing support to all our staff
To help ensure that sickness, overtime levels and the costs of overtime remain within reasonable limits
To help preparing rotas
Help plan events
Train, lead and inspire all shop staff
Assist in ensuring that we excel in all aspects of Health and Safety
Understanding and maintaining the highest EHO standards and Food Hygiene Legislation and that all working practices and processes reflect best practice
To be a first aider and a personal licence holder
To assist in other departments as requiredKey Requirements:
Excellent people management skills especially the ability to motivate staff and foster good team working between shop/cafe staff and other areas of the business
Ability to communicate clearly and concisely
Ability to write reports, business correspondence and work procedures
Ability to handle cash and cashing up
A good understanding of their ethos
Good writing, oral communication and negotiation skills
Ability to interpret and use financial information
Good budget management skills
Computer skills - ability to use Word, Spreadsheets and databases
Good reasoning ability to define problems, collect data, establish facts and draw valid conclusions
Ability to prioritise, manage multiple priorities, create effective work plans and meet deadlines
Ability to organise multiple details and cope with stressful situations in an effective and appropriate manner
Good Customer service skills
Excellent Health, safety and food hygiene awareness and knowledge and ability to translate this to all other staff
A passion both for good food and for showcasing food from the Yorkshire and Humber region
Be physically fit as this is a physically demanding roleBenefits:
Competitive salary
34 days holiday including bank holidays
Generous pension scheme
Subsidised private healthcare
Life assurance of x 4 annual salary
Company discountPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Deputy Manager, Assistant Manager, Retail Manager, Assistant Store Manager, Deputy Store Manager, Deputy Manager, Assistant Store Manager, Store Team Leader, Store Supervisor, Shop Manager, Shop Team Leader, Convenience Store Manager, Store Manager will also be considered for this role