Customer Service
- Recruiter
- Confidential
- Location
- Loughborough
- Salary
- 17000.00 - 23500.00 GBP Annual
- Posted
- 21 May 2021
- Closes
- 18 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
CUSTOMER SERVICE ADVISOR
Ref: PV10783
Permanent
Loughborough area
GBP17,000 - GBP23,500 - depending on experience
8.30am-4.30pm Mon to Fri
JR Personnel are an employment agency acting on behalf of a client who is looking for a German speaking customer service professional to join a team spanning three markets including the UK, USA & Germany. This is working in a fast-paced office and for someone who is upbeat and great with customers.
Role profile:
* Dealing with customer queries, via email, chat, phone or social media channels
* Finding best solutions for customers
* Speaking to colleagues and sharing knowledge
* Handling all customer requests and making sure they are resolved
* Accounts Management
* Processing orders & returns
Person profile:
* Confident and self motivated
* Excellent communicator both written and oral
Essential criteria:
* Educated to GCSE grade C or above or equivalent
Desired criteria:
* Previous experience of customer service
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion
Ref: PV10783
Permanent
Loughborough area
GBP17,000 - GBP23,500 - depending on experience
8.30am-4.30pm Mon to Fri
JR Personnel are an employment agency acting on behalf of a client who is looking for a German speaking customer service professional to join a team spanning three markets including the UK, USA & Germany. This is working in a fast-paced office and for someone who is upbeat and great with customers.
Role profile:
* Dealing with customer queries, via email, chat, phone or social media channels
* Finding best solutions for customers
* Speaking to colleagues and sharing knowledge
* Handling all customer requests and making sure they are resolved
* Accounts Management
* Processing orders & returns
Person profile:
* Confident and self motivated
* Excellent communicator both written and oral
Essential criteria:
* Educated to GCSE grade C or above or equivalent
Desired criteria:
* Previous experience of customer service
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion