Hire Desk Administrator
- Recruiter
- Confidential
- Location
- Loughborough
- Salary
- 21000.00 - 23000.00 GBP Annual
- Posted
- 21 May 2021
- Closes
- 18 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
The Role
* Providing exceptional customer service
* Build strong customer relationships
* Resolve any customer issues
* General administrative duties
* Diarise day to day entries of on hires/off hires and deliveries/collections
* Booking out vehicles
* Arranging vehicle exchanges with customers
* Liaise with different departments to ensure the vehicle is prepared and to the correct specification for hire
* Answering incoming telephone calls
The Person
* The ability to prioritise your workload efficiently and complete work to a high standard within a strict deadline
* Good eye for detail
* Strong interpersonal and customer service skills
* Ability to work under pressure
* Good team player
* Excellent IT Skills
* Excellent communication skills - written and verbal
* A confident and flexible attitude
* Excellent administrative and organisational skills
* Previous experience in a hire company is an advantage but not essential
If you have administrative experience, in a high-pressure environment, we can help you develop your career.
The Company
Our Client is one of the UK's fastest growing, Top 1000 Companies to inspire Britain and Europe. With a fleet of over 5,000 vehicles and 100 plus employees operating from a 4-acre base, just a few minutes from Loughborough town centre and 15 minutes' walk from the train station. Their Duty of Care package sets them apart from other rental companies
* Providing exceptional customer service
* Build strong customer relationships
* Resolve any customer issues
* General administrative duties
* Diarise day to day entries of on hires/off hires and deliveries/collections
* Booking out vehicles
* Arranging vehicle exchanges with customers
* Liaise with different departments to ensure the vehicle is prepared and to the correct specification for hire
* Answering incoming telephone calls
The Person
* The ability to prioritise your workload efficiently and complete work to a high standard within a strict deadline
* Good eye for detail
* Strong interpersonal and customer service skills
* Ability to work under pressure
* Good team player
* Excellent IT Skills
* Excellent communication skills - written and verbal
* A confident and flexible attitude
* Excellent administrative and organisational skills
* Previous experience in a hire company is an advantage but not essential
If you have administrative experience, in a high-pressure environment, we can help you develop your career.
The Company
Our Client is one of the UK's fastest growing, Top 1000 Companies to inspire Britain and Europe. With a fleet of over 5,000 vehicles and 100 plus employees operating from a 4-acre base, just a few minutes from Loughborough town centre and 15 minutes' walk from the train station. Their Duty of Care package sets them apart from other rental companies