Project Support Officer / Administrator - Telecoms
- Recruiter
- Confidential
- Location
- The Vale of Glamorgan (Bro Morgannwg)
- Salary
- 18000.00 - 20000.00 GBP Annual
- Posted
- 21 May 2021
- Closes
- 18 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Project Support Officer
Location: Bridgend, Wales
Salary: GBP18,000 - GBP20,000 per annum
Job type: Permanent, Full time (09:00 - 17:30 Monday to Friday)
DataKom are a well-established, award winning Telecommunications Company based in Bridgend. At DataKom our primary focus is to ensure the best customer service for our customers.
An exciting opportunity has arisen for a motivated individual to join our thriving organisation as a Project Administrator. The Project Administrator is an essential role in delivering effective project delivery matched with excellent customer service for our clients. You will work with all the DataKom teams to ensure we deliver an excellent service from the initial sale right through to the billing. As a member of the DataKom team you will have excellent customer service skills matched with a practical and organised approach with everything you do.
You will be:
Managing all projects administration tasks from beginning to end
Organise and liaise with DataKom sales team and engineering team
Managing the process of sales packs
Completing welcome letters, packs, and general administration
Managing incoming calls and emails
The main contact between the provisioning and sales team
Managing client data for project and sales teams
Working with the sales team to manage their diariesRequirements:
Exceptional communication skills
Ability to communicate at all levels
Excellent customer service skills
Organisational, administrative, and proficient IT skills
Self-motivated and driven to succeed
Flexible, thrives in a fast-paced environment
Able to work off own initiative and develop ideas
Demonstrable record of effective relationship building
Ability to use Office suite
Professional telephone manner
Willing to work on new ideas to improve current processes
Telecoms experience is desirable but not essentialIf you have a "can do" attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Project Coordinator, Project Support Officer, Office Administrator, Administrative Assistant, Administrative Officer, Order Processor, Service Coordinator, Enquiries Assistant, Support Assistant, Customer Assistant, Customer Service Assistant, Client Account Coordinator, Customer Service Administrator, or Business Support may also be considered for this role
Location: Bridgend, Wales
Salary: GBP18,000 - GBP20,000 per annum
Job type: Permanent, Full time (09:00 - 17:30 Monday to Friday)
DataKom are a well-established, award winning Telecommunications Company based in Bridgend. At DataKom our primary focus is to ensure the best customer service for our customers.
An exciting opportunity has arisen for a motivated individual to join our thriving organisation as a Project Administrator. The Project Administrator is an essential role in delivering effective project delivery matched with excellent customer service for our clients. You will work with all the DataKom teams to ensure we deliver an excellent service from the initial sale right through to the billing. As a member of the DataKom team you will have excellent customer service skills matched with a practical and organised approach with everything you do.
You will be:
Managing all projects administration tasks from beginning to end
Organise and liaise with DataKom sales team and engineering team
Managing the process of sales packs
Completing welcome letters, packs, and general administration
Managing incoming calls and emails
The main contact between the provisioning and sales team
Managing client data for project and sales teams
Working with the sales team to manage their diariesRequirements:
Exceptional communication skills
Ability to communicate at all levels
Excellent customer service skills
Organisational, administrative, and proficient IT skills
Self-motivated and driven to succeed
Flexible, thrives in a fast-paced environment
Able to work off own initiative and develop ideas
Demonstrable record of effective relationship building
Ability to use Office suite
Professional telephone manner
Willing to work on new ideas to improve current processes
Telecoms experience is desirable but not essentialIf you have a "can do" attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Project Coordinator, Project Support Officer, Office Administrator, Administrative Assistant, Administrative Officer, Order Processor, Service Coordinator, Enquiries Assistant, Support Assistant, Customer Assistant, Customer Service Assistant, Client Account Coordinator, Customer Service Administrator, or Business Support may also be considered for this role