Back of House Cleaner

21 May 2021
18 Jun 2021
Contract Type
Full Time
JOB TITLE: Presentation Operative (External, Waste, Back of House) St James Quarter
LOCATION: Edinburgh, St James Quarter
REPORTING TO: Cleaning Supervisor / Deputy Presentation Manager
On implementation, St James Quarter (SJQ) will be a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world class "W" hotel, 152 private apartments and a 4-star aparthotel.
Phase 1 of the development is due to complete in Spring 2021 and is already digitally active across social media and the SJQ website. In the run up to phase 1 opening and beyond as a sustainable development there is a requirement for a more active digital role.
Purpose of the Role
As a Presentation Operative you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high quality service being of vital importance.
Please note although this position is advertised as External Waste and Back of House Presentation Operatives there may be occasion you will be asked to support the internal presentation team expectation is all colleagues on site work together as One Team.
Main Duties / Responsibilities
This role will include the following;
Driving Licence is preferred for use when driving our Electric Tug and Car Park Cleaning Machine
To support the Cleaning Presentation Supervision Team/ Deputy Presentation Manager in the day-to-day operational ensuring you perform your role in a timely manner and high standards are achieved.
Be an active team member on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout
Take pride in your cleaning duties ensuring you focus on detail and work as part of the team to ensure high standards are achieved.
To ensure high standards of housekeeping are achieved at all times, being flexible, able to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is constantly delivered in accordance with cleaning specification and to BICs Standards.
Continuously communicate with the on site supervision and management team to ensure discussions are open and honest and aimed at methods to improve operation, standards and guest experience
To provide support to the business in service-related matters and promote the ABM FS brand at all times.
Ensure a focus from all colleagues in enhancing guest experience and consider and recommend improvement and any way our presentation teams can enhance and positively impact guest experience
Ensure you carry out your duties in the correct manner which delivers high standards or results
Ensure company compliance is followed for all COSHH and Health and Safety Matters
To carry out cleaning assignment responsibilities as designated by management / cleaning schedule including deep clean tasks.
Ensure you display qualities of Team Work, positive approach and can do attitude throughout
To act as a team with your colleagues on site and take pride in your work to ensure high standards are achieved.
Ensure ABM/ Site Health and Safety Policies and Procedures (Including Centre Standards ) are adhered to including accident reporting
Provide daily feedback on duties completed, any challenges and areas for improvement. Team working and open communication is important to ABM and St James Quarter.
Ensure all equipment and machinery is operated as per training provided and daily pre use checks are completed. Ensuring machinery is cleaned and charged after use
Correct usage of cleaning chemicals in line with COSHH regulations, ensure all materials are stored safely, monitoring and ordering of consumables and materials in line with minimum stock levels whilst ensuring best value for money at all times.
Ensure you attend work in a well dressed and presentable manner every day and take pride in how you look and represent the brand.
Undertake any other reasonable duties as required to meet the needs of the business.
Essential Skills
Good written and communication skills.
Ability to work as part of a team
Well organised with an attention to detail.
Cleaning Experience.
Ability to work under own initiative with a proactive outlook.
Ability to work unsupervised and take responsibility

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